Picture No.2 goes in and out

D

digger658

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New Member
Jan 2, 2007
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I had DishNetwork installed in the family room and bedroom a while back and everything was fine till a month ago. The picture keeps going in and out in the bedroom. I called customer service and they did a check (via phone lines) and found nothing wrong. A installer came out and replaced the feeds on the dish outside and that cleared it up for a few days then it started to go in and out again. Installer came back out and said some tree limbs that are in-line with the satellite could be causing it. My question to him was, "If that's so how come the family room TV doesn't go in and out"? He gives my a "deer-in-headlights" look and leaves.

The TV in the family room works great and we've never had a problem with it so I'm not buying the "limbs" answer.

Could the receiver be bad? When it start acting up the message "check switch" comes on the screen.

Thanks
 
dishcomm

dishcomm

SatelliteGuys Master
Nov 29, 2005
10,388
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suburbia
I had DishNetwork installed in the family room and bedroom a while back and everything was fine till a month ago. The picture keeps going in and out in the bedroom. I called customer service and they did a check (via phone lines) and found nothing wrong. A installer came out and replaced the feeds on the dish outside and that cleared it up for a few days then it started to go in and out again. Installer came back out and said some tree limbs that are in-line with the satellite could be causing it. My question to him was, "If that's so how come the family room TV doesn't go in and out"? He gives my a "deer-in-headlights" look and leaves.

The TV in the family room works great and we've never had a problem with it so I'm not buying the "limbs" answer.

Could the receiver be bad? When it start acting up the message "check switch" comes on the screen.

Thanks
what model do you have?.Is it a dual tuner?.If so, do have any problems wiht tv 1(the tv where the receicver is located)?.
Is the tv 2 output diplexed or back fed? Or is it a straight coax run form the receiver to the tv2?
***Note*** a diplexer looks like a splitter. It would be located near your satellite receiver.
 
T

topcat0399

SatelliteGuys Pro
Feb 28, 2007
562
0
also: what do you mean "goes out"? is there an error message on the tv?

what kind of dish/lnb do you have?

menu 6-1-3 can tell us alot about your system.
 
Jim5506

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
7,752
2,676
Lubbock, Texas
Swap places with the receivers and see if the problem follows the receiver or stays in the location.
 
highdefjeff

highdefjeff

SatelliteGuys Pro
Oct 20, 2006
615
1
St. Louis
Check connections and replace any diplexers and/or splitters between the TV1 and TV2.
 

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