Please Help: CBS-HD error message

[Manuel]

Hello All,

I am having trouble getting CBS-HD east to work on both my 811 and 6000 receivers. I have D500 for the 110 and 119. I have a D500 for the 61.5. I am getting no picture at all (error 002). It says I get no signal on sat 61.5 transponder 17. I checked and that is correct. I am getting a signal strength of about 101 on the even numbered transponders but a solid red line on the odds. I have reset the receiver, ran a switch check (SW64), and getting a GOOD on the system info-one menu (greens on all 3 sats). I went through with cust serv which had me go through all the tests again and they believe that I need to get a serv rep to replace the lnbf's. I moved the Dish around a little bit to try and get a signal but got nothing. Any ideas as to what is going on? It is the only channel that I am aware off that I cannot get a signal on. I used to get a really choppy reception on that channel but now nothing.

Thanks

 

[BFG]

you don't have any dish pro stuff do you? because it sounds like something that would happen if you tried to mix the equipment

 

[Manuel]

No dish pro stuff.

 

[n0qcu]

Do you have a dual (not twin) LNB on the 61.5 dish with both cables hooked up to the SW64?

 

[Manuel]

I am not sure if it is a dual or twin. They are old LNB with the 2 cable outs. Now that you mention it, I do not recall if I have one cable out on each LNB or both off of one (Don't know why I would have gone one off of each). They are both hooked up to the sw64.

 

[volkodav]

when you do check sw what exactly it says?

 

[Manuel]

119 61.5 110
o/e o/e o/e

 

[HDTVFanAtic]

I hate to ask the obvious, but are you sure you are subscribed to receive WCBS-DT?

 

[waltinvt]

Before, durning & after the game last night the lip-synch was horrible on my 942 plus I couldn't get video on one of the tuners (one way to solve the lip-synch I guess ).

 

[rdinkel]

Before, durning & after the game last night the lip-synch was horrible on my 942 plus I couldn't get video on one of the tuners (one way to solve the lip-synch I guess ).

Yea, Walt, the lipsync that I reported Friday night was still there even during the Broncos victory! (Sorry Walt!) Bob

 

[SimpleSimon]

119 61.5 110
o/e o/e o/e

Try moving the 61.5 feeds to the 3A & 3B ports and putting 110 where it belongs on the 2A & 2B ports.