I am a long time Directv subscriber and wanted to go to HD. Since Dish offered me the best deal, I decided to take the plunge and order HD from them. Anyhow, I made my install appointment 3 weeks ago. I contacted Directv to have them shut off my service to coincide with my billing. That was yesterday, no problem, I can live without TV for 1 day. The Dish installer was to show today between 8 and Noon. He calls me at 10:00 saying that they have no HD receivers in stock and that I would need to reschedule an install. I ask him why they didn't realize they had no HD receivers until today. He says "I don't know". Brilliant answer. I understand that things happen, but how do you suddenly realize that you have no receivers? Couldn't he have called me a few days before? I was really irked, as I had cancelled Directv and also taken down my Directv dish from my roof. I called Dish and explained the situation, they said that they did not blame me for being upset and they could get someone there by Wednesday. I was so mad, that I said "no thanks, cancel my order". They did do that. I called up Directv and said I wanted to reactivate, they told me that I could upgrade to HD for only 19.99 shipping and free install. Goodbye Dish. It is too bad that they don't have more control over their installs, as they lost someone who was willing to give them a chance.