Power Cord Shortage When Coaxial Connected (1 Viewer)

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artienet

New Member
May 7, 2019
4
3
Houston
Hello Forum,

I came across this forum trying to see if anyone had a similar problem I will present below..

My sister in-law have a hopper that actually was shorting her entire 20 amp breaker on her house when it was being plugged in.. She received a new hopper from dish-network and she notice that it did the same as the original hopper :eeek..

She explained to me over the phone that it only shorts the power cord when she has the coaxial cable connected.. Weird??

I told her it appears she may have a bad LNB or transponder or even perhaps a more unusual case of just a bad coaxial cable.. But i can't understand why this would short the power cord?

Anyhow, Just thought i would do an INTERNET search and see if this is a common issue or not. I told her to have a service tech come out to evaluate the problem.

Thanks In Advance for any info or help on this bizarre problem.
 
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osumike

SatelliteGuys Pro
Aug 1, 2012
885
514
On a roof in Wisconsin
DO NOT REMOVE GROUND , you could be shocked if outlet is miswired !!!
He's talking about the ground wire attached to the dish system. If the house electrical ground isn't wired properly, it'll create all kinds of problems with the dish system.
If you look where the wires from the dish come together with the wires that go out to the tv, there should be a green ground wire attached. Try removing that as well. We're definitely not advising anyone to play with live electrical wires!
 

artienet

New Member
May 7, 2019
4
3
Houston
Hello Forum, Just wanted to let the helpers know that I have not forgotten to return here to give feedback on this situation, I just havn't gotten a chance to get back over to the house yet to analyze the issue.. lol .. With that said, NO, she has not yet called out DishNetwork service just yet to check the issue.. First thing i want to do is check the polarity on her plug, AS MENTIONED, to see if that could be an issue there..

May go this weekend to check it out.. And thanks for your patience on the feedback on this subject. it's Appreciated!.
 

Claude Greiner

SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,769
Detroit - The Paris of the Midwest
He's talking about the ground wire attached to the dish system. If the house electrical ground isn't wired properly, it'll create all kinds of problems with the dish system.
If you look where the wires from the dish come together with the wires that go out to the tv, there should be a green ground wire attached. Try removing that as well. We're definitely not advising anyone to play with live electrical wires!

Yes!

Somewhere in the house you have a hot wire grounding out. The hot wire is using the dish ground, connecting to the chassis of the hopper and completing the circuit, this tripping the breaker.

Also could be if you have a Joey connected to an outlet that the hot and neutral is reversed, it would have the sane effect.

First unplug all the joeys in the house, see if the hopper still trips the breaker. If the breaker is still tripping, remove the ground.

Yes, remove the ground from the Dish.

Either of these things should temporarily fix the issue with the hopper tripping the breaker.

If it turns out to be a Joey, then it’s likely the outlet in the room with the Joey.

If it’s the ground, you really need to call an electrician to figure out the issue.

I don’t recommend removing the ground, but at this point having a hot wire feeding it does more damage than it can do good
 

artienet

New Member
May 7, 2019
4
3
Houston
Yes!

Somewhere in the house you have a hot wire grounding out. The hot wire is using the dish ground, connecting to the chassis of the hopper and completing the circuit, this tripping the breaker.

Also could be if you have a Joey connected to an outlet that the hot and neutral is reversed, it would have the sane effect.

First unplug all the joeys in the house, see if the hopper still trips the breaker. If the breaker is still tripping, remove the ground.

Yes, remove the ground from the Dish.

Either of these things should temporarily fix the issue with the hopper tripping the breaker.

If it turns out to be a Joey, then it’s likely the outlet in the room with the Joey.

If it’s the ground, you really need to call an electrician to figure out the issue.

I don’t recommend removing the ground, but at this point having a hot wire feeding it does more damage than it can do good


Ok, I will check this out.. Should be heading that way by 5/30/19 and will surely check back to give everyone the end result for this.. And oce Again.. Thanks to All of HELP.. Much Appreciated!

By the way.. i should inform everyone that I forgot to mention that this Hopper Box Previously had No Issues over A Year without this problem recently Occurring .. And i know that should say quite a bit also.

According to her, the same outlet had been used successfully for some time now. It was plugged into an outlet strip with a surge protection.. After i initially isolated the problem to be the Hopper, I attempted to bypass the strip and went straight to the plug outlet with the same shortage issue. Thanks.
 
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