Today, I talked further with the subcontractor who did the orginial install as well as "serviced" me on 6/15 & 6/18. I was informed that in 2002, grounding wasn't required and since my install, that policy has changed. I asked about a "grandfather clause" because clearly my install was done under old rules and I was notified that only installs done in the last 12 months or so would be covered under the "grandfather clause".
At this stage of the game, i'm done. I told the retailer that I would be more than happy to give my money to Mediacom and that since they (the subcontractor) won't service me, blah, blah, blah, that they can come and remove the dish and make any necessary repairs at their expense in accordance with the instructions of my townhome assocation.
Suprisingly, I was told that was no problem, all I need to do was to call E* themself and get the work ticket set up.
In the last 10 minutes or so, I just thought of something else. Since the dish move was done in October of 2002, my wife and I have been paying an additional $10.00 a month for the Dish Home Protection Plan, which turns out to be useless. I do believe i'm entitled to a refund of that $10.00 a month dating back to November 2002!
