Receiver Swap out question

[jericko]

Hello, I am glad to have found this forum!

OK, here is my problem. I have had Dish for over 4 years, owning 2 PVR 508. Loved the service. Well, my 1st 508 started to die, so I ordered a new dual tuner DVR and upgraded my package, the new receiver will be install by a pro on this Saturday.

My other 508 works great, and I am keeping it along with the new dual tuner DVR (I have 4 TVs). Well, as of last Fri, every day my Hard-drive gets erased. Called dish and they admitted it was a software update they sent out causing the problem. They were nice enough (after me getting a bit mad to send me a new 508 and I am to send the old one back.

Now for the problem. Looking at my receiver, I forgot about four years ago (when I 1st got the receiver) I opened the DVR and pulled out the Hard Drive and hooked It up in my PC to see if I could pull of my Stargate episodes (I know I am a dork). I could not figure it out, so I never tried again. Well, my DVD had been opened, will Dish think I was hacking the box? I have the top 180 and locals and a HBO. Do you think Dish will try and not honor the swap out when they get the receiver?

Thanks for the info guys, my wife thinks I am being too paranoid, I just do not want dish to get the wrong idea.

Thanks
Jason

 

[jericko]

I called Dish and explanied the situation, they were cool and said it will not be a problem.

 

[boba]

I called Dish and explanied the situation, they were cool and said it will not be a problem.

Keep an eye on your account for the next few billing periods after they get your receiver back!

 

[jcrandall]

Worst thing they would do is charge you full value of the receiver, $200 or so. That is slim, usually just when people don't send the equip back. I would bet you would never hear anything from them as long as the original drive is in the unit you returned.