Hi guys. Is it me or are the problems with screen stalls and the sound blanking out getting worse?! I was watching Lethal Weapon today and I had to check to see if my dish was getting a strong signal and sure enough 95-96. I sure wil be glad when the new software comes out. Maybe then I can finally get my OTA channels.
Screen Stalls and Sound blanks
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Black screens, video and audio dropouts
I have only noticed these today but they are very bad. Signal quality is 96 and steady but all the movie channels I've checked are hosed. Not only that but since I had Voom installed my property has been invaded by gypsy moths.
That does it, I'm dropping Voom.
I have only noticed these today but they are very bad. Signal quality is 96 and steady but all the movie channels I've checked are hosed. Not only that but since I had Voom installed my property has been invaded by gypsy moths.
That does it, I'm dropping Voom.
picture quality
I've been gone for about a week. I don't remember seeing problems in June but I can't miss them now. Picture and sound take a hit very often, about every 15 secs. Satellite quality is at 96 and steady. Hopefully it's at the transmitter site and not the satellite itself.
I've been gone for about a week. I don't remember seeing problems in June but I can't miss them now. Picture and sound take a hit very often, about every 15 secs. Satellite quality is at 96 and steady. Hopefully it's at the transmitter site and not the satellite itself.
I had the same problem last night under starry skies. 96 signal, was watching StarzHD, audio would keep going out about every 15-20 seconds, and the picture would studder. Movie was unwatchable, had to change to an SD channel with no problems.
TechCop said:How long have you been VOOMIN'? (Do you have the latest software?)
What is your signal strength? Does it fluctuate?
I have had voom for 1-2 months. My signal strength does fluctuate but not by much (2-4%). It is around 95 %. I also have a clear shot at the satellite i.e. no trees waving thru the "line of sight". I have to reboot it on a regular basis - once every other day or so. It seems to lock up when surfing channels rapidly. I also have other weird problems too....
Yes I do have the latest software (5.68) and I am hoping v 6.0 will fix the problems I am having. (whenever that gets released, I have conflicting info about the release).
I have called voom numerous times and have had the installation guys out here twice.... 1st time they swapped out the box, 2nd time they changed my diplexer. They are coming out again Saturday to swap out the entire cable run and replace my dish/LNB.
The only good news is I have gotten $150 in credit for the service trouble I have been having
Is anyone else having the same problem?
Yeah I was getting 17-20 in my downstairs TV for OTA signal strength, satellite was in the 90s, thats what I got on the channels I could see. I don't know if you remember Ilya the problems I was having on my widescreen downstairs with getting channel 261, and a few others. You posted on how the voltage from the STB is a problem. Well I am waiting until July 24th for the repair guy to come out, but that's the signal strength I get for OTA.
I don't get Fox, PBS, and NBC is erratic downstairs. Upstairs I get everything except PBS. I've already had multiple visits I've already told the CSR at Voom, they scheduled for them to replace all old copper wiring in my house, possible change my OTA to a stronger omnidirectional, and/or run without a diplexer, blah blah blah until the problem is fixed.
I guess I should be impressed I could see Everybody Loves Raymond in HD with that signal strength?
I don't get Fox, PBS, and NBC is erratic downstairs. Upstairs I get everything except PBS. I've already had multiple visits I've already told the CSR at Voom, they scheduled for them to replace all old copper wiring in my house, possible change my OTA to a stronger omnidirectional, and/or run without a diplexer, blah blah blah until the problem is fixed.
I guess I should be impressed I could see Everybody Loves Raymond in HD with that signal strength?
Actually somethings wrong with my STB or wiring, I'll be watching a show and the STB says the signal strength is 12-20 then jump to 85 all the while I have picture.. I have times of the day when I have 0 Signal strength from the OTA and I have NO OTA for hours.. I'm going to go bats**t insane and just tear out all the COAX cabling in the house and that OTA antenna and melt it all into a huge disc and give it to the installer when he comes out. Be like "oops".
