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Seattle KCPQ Fox HD audio problems--update

H

horseflesh

SatelliteGuys Family
Original poster
Dec 30, 2003
48
0
I know I am not the only one seeing some audio problems on this channel. I complained to dishquality@echostar.com, and they asked me some followup questions... Today I got this update.

Thank you for your email! We think the cause is software related. The fix may be coming in the form of a software release. Our Engineers are being very cautious to ensure no further anomalies are introduced with the release. They have released the software into a few markets for testing purposes, so hopefully this will be the fix that we are all hoping for. I do apologize for the amount of time this is taking. Please know that we are diligently looking for a fix.

Thanks,

EchoStar Broadcasting Corporation

Quality Assurance Department​
 
Yes, that's good news for those experiencing the audio drop outs on local channels, me included
As reported in an earlier thread, there is some testing going on with an updated software-someone remind me which software version that is (I think it's L615). So, hopefully, this will be resolved soon after further testing.
 
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