Hi, I just had Direct Tv installed about 2.25 months ago. Last night we had about 3 inches of snow and my local signal seems to be ok, but the other signals (I have the HD Dvr) will sit and try to aquire forever. But I can get some of the channels in the 70's (by spot checking) but for example 501, 512, 278, 229 will Not come in. I'm guessing it has to do with snow/ice on my slimline dish (I believe that's what it's called). I tried getting on a ladder outside with a broom to see if I could clear it off, but I can't even reach it. I do have the protection plan. Should I call Direct Tv? Is there any trick to keep this from happening in the future?
Thanks.
Thanks.