This thread is to stick up for all the technician's. I've heard many complaints from customer's about their install, about their service call, and what they deem unfair. And yes, you're right. If something wasn't doesn't right, you have the right to be upset.
But to take up for the installer's and technician's, the reason they gave you a raw deal is probably because of what they have to work with. Most of them haven't been given the training they need to do the job you want. Often times they don't have the equipment or tools they need. They also are paid unfairly, and have to go through too much to get the money they earned in the first place. There are numerous labor laws being broken, and these installer's are told to take it or leave it.
If an installer is trying hard to get out of doing your install, it is probably because he has been at it too many day's, and has seen too many houses to really care anymore about your install.
In one case, an group of installer's 2 weeks worth of work were upaid, because a secretary at the company they worked for left and took every document with her name on it with her. This included all the technician's paperwork for pay. When they approached the owner of the company, and he said the best he could do was give them $50 to get by on.
Another company tells their installers that if they go to the Department of Labor, they will be fired.
In my case, the previous company I worked for fired me for some post on this website awhile back about the unfair practices at my company. They said I was let go for not grounding 3 of my jobs. Which was true, I did not ground all jobs. But in my defense, I was never trained on how to ground, and I told several supervisor's that I didn't know how to. I took it upon myself to study the code and figure out the right way to do the job. The best they could give me was "tough luck", we'll give you a good recommendation. It was later I found out I was really let go for my comments about the company, and no jobs had been found unground.
I thought someone should stand up and give a shout out for the overworked, unpaid technician's in this country who bring satellite service to customer's everyday.
Their are some plain lazy installer's who are just worthless regardless of their conditions, but from my experience, most of them care about doing a good job and do what they can.
But to take up for the installer's and technician's, the reason they gave you a raw deal is probably because of what they have to work with. Most of them haven't been given the training they need to do the job you want. Often times they don't have the equipment or tools they need. They also are paid unfairly, and have to go through too much to get the money they earned in the first place. There are numerous labor laws being broken, and these installer's are told to take it or leave it.
If an installer is trying hard to get out of doing your install, it is probably because he has been at it too many day's, and has seen too many houses to really care anymore about your install.
In one case, an group of installer's 2 weeks worth of work were upaid, because a secretary at the company they worked for left and took every document with her name on it with her. This included all the technician's paperwork for pay. When they approached the owner of the company, and he said the best he could do was give them $50 to get by on.
Another company tells their installers that if they go to the Department of Labor, they will be fired.
In my case, the previous company I worked for fired me for some post on this website awhile back about the unfair practices at my company. They said I was let go for not grounding 3 of my jobs. Which was true, I did not ground all jobs. But in my defense, I was never trained on how to ground, and I told several supervisor's that I didn't know how to. I took it upon myself to study the code and figure out the right way to do the job. The best they could give me was "tough luck", we'll give you a good recommendation. It was later I found out I was really let go for my comments about the company, and no jobs had been found unground.
I thought someone should stand up and give a shout out for the overworked, unpaid technician's in this country who bring satellite service to customer's everyday.
Their are some plain lazy installer's who are just worthless regardless of their conditions, but from my experience, most of them care about doing a good job and do what they can.
