Should I complain about this new install??

WTF once again ! this thread is ridiculous ... you will see no difference be it east or west ... quit crying because you don't have the latest and greatest .... that will probably turn out not so great ! The signals on the one we did today sucked ....the grass is not always greener.
 
WTF once again ! this thread is ridiculous ... you will see no difference be it east or west ... quit crying because you don't have the latest and greatest .... that will probably turn out not so great ! The signals on the one we did today sucked ....the grass is not always greener.

The pointing angles are considerably different for East and West. Right now I believe I am pointed at a tree top. I was getting loss of signal messages occasionally on some channels. The weather was clear and windy.

It's too bad you install systems that suck.
 
The pointing angles are considerably different for East and West. Right now I believe I am pointed at a tree top. I was getting loss of signal messages occasionally on some channels. The weather was clear and windy.

There is no weather reason for you to be losing signal tonight in these parts! You might be on to something with that tree top.
 
They only install what is on the work order. If the Work order called for a 1000.2 then thats what the installer puts in. If it called for a 1000.4 thats what they would have put in.

Also if you ordered before 8/20 then you would have a work order for a 1000.2. Order after that and the work order would probably call for a 1000.4 if it is needed in your area. Just because you want EA dose not mean that's what Dish will give you.
 
Historically, DISH doesn't do well with the first iteration of any new product. I personally wouldn't want to be DISH's guinea pig for the new EA system until it was certain all the bugs are worked out. Remember most of the satellites there are aging birds, the LNB is a new one that hasn't been in regular use, etc. Sure, the 1000.2 has a weak 129 but that should end in November, and you could always use a second dish for the 129 or even get 61.5 if need be. In the end, the 1000.2 LNB has been quite reliable.

When DishProPlus Twin LNBs first came out, they were unreliable, when the 1000 dish came out, it had insufficient gain on 129, 522 was replaced by 625, 622 was replaced by 722, etc.
 
Something that wasnt mentioned, depending on where you live you wont get EA unless WA has NLOS.

Totally agree w/ the statement about not wanting the first of anything. Considering that one of the sat locations isnt even available yet in the EA, I would just be happy you got what you did.
 
I have a Dish Network training communication dated August 7, 2008 that clearly states the new hardware should be installed beginning on August 20, 2008 in Minneapolis DMA for HD only customers.
Dont go by a training communication for details, having worked for dish in the past I can tell you that they arent spot on for acuracy specialy when it comes to roll out dates. Rule of thumb for dish is the same thing for companies like sony or microsoft and nintendo, when something new comes out from them it will be in short supply for atleast a year and not everyone will get the new product right off the bat.
Thanks.
My Elevation Angle should be 31 degrees. I'll just use a carpenter bubble level and sight along the edge of a 30 degree triangle to see how close I am to the tree top.
Be sure to add 12 degrea's to that to get the right look line. From what you said in a later post I would agrea that you do have a line of site issue with those tree's so you will need to call and have someone come out to either repeak the dish or whats more likely to relocate it to another location.
 
WTF once again ! this thread is ridiculous ... you will see no difference be it east or west ... quit crying because you don't have the latest and greatest .... that will probably turn out not so great ! The signals on the one we did today sucked ....the grass is not always greener.
Its more rediculous that you have to start a sentence with WTF. If your signals sucked then go back and look at your line of site and recheck your equipment because you shouldnt have had an issue with poor signal unless there was a problem with the install location or a part of the system.
 
Protractor, level and a large STRAW...

Set the protractor on the level, set the straw to the correct angle and LOOK THROUGH THE STRAW! There is your site line! :) Duct tape is your friend. :)

See ya
Tony
 
I just had a new Dish Network install done on August 22, 2008. I ordered only HD channels (TurboHD Bronze) and HD local Channels (Minneapolis, Minnesota).
I ordered vip722 and vip222 HD receivers.

After looking at the install I can see I am on the Western Arc not the new Eastern Arc.

The Eastern arc was available on the 20th. Why would I get the old stuff?

Should I be concerned about it:confused:

Look, if you're having problems, then yes, something needs to be done.

But people may be getting a little too hung-up on this Eastern Arc.

Sure, I know EA is suppose to be MPEG-4.

However, EA has 3 aging birds running it.

Come the 1st part of 2009, after the new Ciel sat is up and running at 129, the Western Arc will have our 2 newest satellites and Echostar 7 @ 119, which has been pretty dependable.
 
After a few days with the new system it seems all the weak signal/signal loss problems are with one receiver (a vip222). The other receiver, a vip722 is on about 50 feet less cable from the antenna.

I suppose it could be the receiver or cables. Is there any difference between receivers up at the dish antenna?

A tech is scheduled to visit this Friday.
 
The pointing angles are considerably differeout nt for East and West. Right now I believe I am pointed at a tree top. I was getting loss of signal messages occasionally on some channels. The weather was clear and windy.

It's too bad you install systems that suck.


You didn't mention anything about signal loss before.If you are having problems than your concern is understandable.

I prefer not to install systems that suck.

Good luck
 
Could you explain why I need to add 12 degrees to the theoretical pointing angle (elevation)?
If the elevation says 31 then the actual descent into the dish is 10 degrea's higher and not 12 as I suggested earlier. All of dish network and directvs dishes for that matter are offset dishes where the arm is at the bottom of the dish instead of in the center of it so the signal comes down at an angle and reflects back out at a focused angle into the lnbfs. You can get an idea of what Im trying to describe by standing directly infront of a mirror with a flash light and shining it square at the mirror. Put a box or lamp to your left, now turn to the left a couple inches and shine it to where the light is hitting the box or lamp and you get a rough idea of whats going on specialy if you can draw an imaginary line from the box to the mirror. Some FTA and commercial dishes have center mounted lnbfs and most cband dishes are this way as well so when they call for an elevation of 41 degrea's then that is the actual look angle for that particular satellite.
 
I guess I should look at the pointing angles (zip code 548XX). If I have the correct info they are:

EA: 34 elevation, 154 azimuth
WA: 31 elevation, 214 azimuth

Currently the line of sight appears to hit the top of a neighbors tree.

What should signal strength be?

The pointing angles are considerably different for East and West. Right now I believe I am pointed at a tree top. I was getting loss of signal messages occasionally on some channels. The weather was clear and windy.
It's too bad you install systems that suck.

You didn't mention anything about signal loss before.If you are having problems than your concern is understandable.

I prefer not to install systems that suck.

Good luck

The first quoted post was number 4 in this thread and the first hint that the customer had found an issue, the next one the customer states clearly that he is having a signal issue. It pays to look at your surroundings and listen to your customer wich it doesnt seem that the installer looked around in the op's case.
 
The reason that you were not set up for an EA install, was that more than likely that you ordered your service prior to 8/20..We were unable to build an account for the EA until 8/20..The option to do so was not available in dish promo until then..You may be able to request a reinstall for the EA, but you will probably need to go to an account specialist to do this...best of luck.
 
The best and most precise way is with a Suunto Tandem Inclinometer. I don't expect you to go out and spend $150 for it. If you really want one I have two and will make you a deal if you want to PM me.

There are some compass's out there that can be had for about $30 have an inclinometer, I believe you can get one for around $30.

The cheapest way that I know of is to take a kite string attach it to the top of the object and use a protractor... which is likely not feesible to you either.

I remember once seeing a post by vegassatellite that has some other method using a piece of 2x4 and a nail or something, not sure what it was that would work as well.

I believe the signal comes in 22 degrees higher then what the dish faces.
TO PROPERLY INSTALL ANY DISH THE TECHNICIAN NEEDS TO KNOW BOTH THE COMPASS DIRECTION AND THE ANGLE OF ELEVATION FOR EACH PARTICULAR SATELLITE TO GET A CLEAR VIEW TO ALL OF THE SATELLITES. IT WAS SO MUCH EASIER WITH ONE SATELLITE (GOOD OLD DAYS). WITH THE COMPLEXITY OF THE NEW, MORE SOPHISTICATED DISHES, IT TAKES A PROPERLY TRAINED TECHNICIAN (NOT JUST AN INSTALLER) TO DO THE JOB CORRECTLY.
 
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