Signal Loss

[brian_tr]

I had a full signal loss today. Than did the reset with no help. Went to the system info and red on 110 and 119. 129 green. Than did a switch check. Took a long time to do sattellite two. Came back with loss of salellite. Tried to put a spare separator on and ran the switch test. This time took satellite one long time and failed. Than tried to repoint the dish. Got as good as I could get by listening to the tone. Got dish back fairly close to where it was. Went through switch test and download guide. Thought every going to be ok but than back to signal loss. Watching 119 on transponder 20 signal would be at 60 than 45 than 0 than back to 60 agian. Now staying steady at 60. 110 is 80 on transponder 20 and 129 is 40 on transponder 21. Getting laid off soon and would like to fix without service call if possible.

Getting error 536 now.

Local Channels interrupted

We are aware of this issue and working with our programming provider to resolve it.

 

[brian_tr]

I went back and did a system info and all satellites are green but still showing signal loss.

Now it's just mainly a couple local channals not working. Went back and did switch test. Switch test worked fine. Swapped my antenna cable and dish cable with no help.

 

[brian_tr]

Its definally a dish pointing thing. I guess with all this heat the house has moved some. Call tech support and channels I was missing where on 129 transponder 16. I got it coming in good now but 110 is low. What should I being aligning first? I live north of Dallas. I have a friend coming over later that can watch the signal for me.

 

[brian_tr]

Went out and played with it some more. Need gloves to handle that dish. Man is it hot. Ended up turning it almost all the way to one side. Seem to be getting decent signal on all. Just not sure which transponder should be looking at.

 

[3HaloODST]

What are your signal levels on TPs 14, 15, 16 & 21 on 110/119? How about TPs 19, 20, 29 & 30 on 129?

 

[RaymondG@Dish Network]

Hey brian_tr I would be happy to help. Just send me a PM with your account number so I can assist you. Thanks!

 

[brian_tr]

110
14 55
15 49
16 55
21 46

119

14 61
15 64
16 71
21 68

129

19 53
20 56
29 53
30 55

 

[boba]

Wait till about midnight then check your system again it should cool down enough by then for things too work. More than likely you have a LNB or switch that has become temperature sensitive. It was over 100 before noon today so the dish was too hot to handle without gloves.

 

[3HaloODST]

Your 110 is low, 119 is doing better but still on the low side, 129 is doing pretty decently, maybe try what boba said and report back with your signal levels on those TPs once the dish has cooled down.

 

[papalittle]

Sound like LNBF drift to me. LNBF replacement is due.