Signals in the 50s-60s

[mike752]

Is there anything wrong with this? I had my install last October and have the Slimline hooked up to six TVs (2 HD and 4 SD). Most HD signals are usually in the 60s (few are in the 90s) and SD are usually in the 70s-80s. In the rain I usually lose the signal for a few minutes. Should I have a tech look at this?

 

[Jimbo]

Is there anything wrong with this? I had my install last October and have the Slimline hooked up to six TVs (2 HD and 4 SD). Most HD signals are usually in the 60s (few are in the 90s) and SD are usually in the 70s-80s. In the rain I usually lose the signal for a few minutes. Should I have a tech look at this?

YES...
You should have the majority of your signals in the 90's.
The higher your signal the less likely the rain fade.

Jimbo

 

[thetech2009]

yep sounds like you need a service call

 

[mike752]

Do I have to pay $100? Can I pay for the Protection Plan for one month and then deactivate it?

 

[Xstation]

After you buy the protection plan you have to wait about 30 days before it becomes "active" and there is a $10 cancellation fee.

 

[thetech2009]

usually if you get the protection plan at the time of the order of the service call they will discount the service call to like $20.

 

[Zynergi]

Ask for a Loyal Customer Re-alignment. They should waive the $79.99 I have seen it many times on the work order. Just remind the CSR that with poor signal comes a un-happy customer.

 

[mike752]

Ask for a Loyal Customer Re-alignment. They should waive the $79.99 I have seen it many times on the work order. Just remind the CSR that with poor signal comes a un-happy customer.

I'll have to try that.

 

[outerub]

Ask for a Loyal Customer Re-alignment. They should waive the $79.99 I have seen it many times on the work order. Just remind the CSR that with poor signal comes a un-happy customer.

Smooth Z ..... reeeeeal smooth. :up

Excellent suggestion ....