Snowy screen since new CUI

B

bnewt

Thread Starter
SatelliteGuys Pro
Oct 6, 2003
1,241
256
Shepherdsville, Ky
since the "upgrade" to the new cui on my hws......when I choose the input to watch dish, I get a snowy screen instead of the screen saver. did not have this problem until the upgrade
 
patmurphey

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
439
New Jersey
Snowy screen indicates that you are not connected to a digital signal. Check that you have the right HDMI input selected.
 
jerryez

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
4,550
1,024
Pensacola,FL
Need more data. Are you using an AV receiver, direct tv input from Dish receiver. What input are you changing? When you power on the HWS, does it show starting up or what?
 
B

bnewt

Thread Starter
SatelliteGuys Pro
Oct 6, 2003
1,241
256
Shepherdsville, Ky
the hws is connected via hdmi directly to tv............the same I have had it connected for 2 years

this problem just started with the new cui
 
patmurphey

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
439
New Jersey
Have you cycled through the TV's inputs? (Dig out your TV remote.) Snow is not a feature of HDMI input.
 
bobvick

bobvick

Pub Member / Supporter
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2006
4,458
2,152
Northwest Alabama
Could be a "handshake" issue. I wonder, did the Carbon UI introduce any copyright protection features that the prior software on the HWS did not have. What is the brand and model of your TV? Have you tried the component outputs?


Sent from my iPad using SatelliteGuys
 
T

Tony S

SatelliteGuys Pro
Lifetime Supporter
Sep 7, 2003
1,495
914
Hills of Eastern CT
Once I had a bad HDMI cable that would cause snow on my TV. If I wiggled the cable it would intermittently work and then the video would cut out and the screen turned to snow. Have you tried a different HDMI cable?
 
jerryez

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
4,550
1,024
Pensacola,FL
Snow means you are not getting a signal from your HWS to the TV. Replace the HDMI cable or worse, it could be the HDMI port on either your HWS or TV.
 
Jim5506

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
7,693
2,584
Lubbock, Texas
It is not clear from the info given, exactly what the problem is.

Are you getting only snow on the screen, no picture at all, or do you have a picture but it is snowy like with a weak analog TV signal?
 
  • Like
Reactions: TheKrell and Tampa8
Tampa8

Tampa8

Supporting Founder - I'll stand up and say so
Pub Member / Supporter
Lifetime Supporter
Sep 8, 2003
18,097
7,678
Tampa/Eastern Ct
I didn't know a TV could display a snowy screen anymore.

Good point, mine display a black screen if no signal and tell you there is no signal. With a digital signal present again no snow. Maybe if you are on the TV tuner and tune to a non digital station?
 
dishdude

dishdude

SatelliteGuys God
Supporting Founder
Sep 7, 2003
19,966
31,880
Phoenix, AZ
Good point, mine display a black screen if no signal and tell you there is no signal. With a digital signal present again no snow. Maybe if you are on the TV tuner and tune to a non digital station?

Especially since OP said it's connected via HDMI!
 
  • Like
Reactions: Tampa8
eddie willers

eddie willers

SatelliteGuys Pro
Sep 15, 2003
1,229
1,148
Braselton, Ga.
I didn't know a TV could display a snowy screen anymore.
It can't, but it can get digital hash, which looks a lot like snow (but is usually in color, mostly green)

The probable solution (and this is funny to me because of the last post I made) is to to unplug the TV and plug it back in. (you know...universal reset)
 
  • Like
Reactions: pattykay
T

Tony S

SatelliteGuys Pro
Lifetime Supporter
Sep 7, 2003
1,495
914
Hills of Eastern CT
I didn't know a TV could display a snowy screen anymore.
I didn't either until I saw it for myself just recently. Usually, with no HDMI signal you would get a black screen, but I just had a bad HDMI cable and it actually caused snow on my screen! The bad cable still passed audio OK, and it would intermittently work if I wiggled it. I should also say that after about 30-60 seconds of snow, the screen did eventually go black, but when I wiggled it again, the screen would be all snow for about another minute. The snow looked just like an analog TV that was not tuned to any channel! I was surprised.
 
patmurphey

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
439
New Jersey
The OP has never answered the input setting question. As said above the only snow that shows is on the TV tuner input.
 
jerryez

jerryez

Supporting Founder
Supporting Founder
Sep 8, 2003
4,550
1,024
Pensacola,FL
I just checked my Samsung Plasma and when I select an HDMI input that has no cable connected, I get a snowy screen with black background.
 
patmurphey

patmurphey

SatelliteGuys Pro
Dec 29, 2006
1,297
439
New Jersey
My Samsung 4k LED gives a no signal message...

The OP hasn't given us much to go on since Friday. Maybe he just reset his Hopper.
 

Similar threads

W
Replies
17
Views
2K
garys
G
L
Replies
3
Views
1K
TimberWolf
TimberWolf
H
Replies
16
Views
2K
Bobhend
B
M
Replies
6
Views
1K
Dishman1978
Dishman1978

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top