Some SC channels not working

[eletourneau]

I am new to SC on southern CA. I just figured out how to get signal strength with my DSR530.

I switched form BEV because is annoyed me that I was missing the channels on one of the satellites. I was under the impression that SC would allow me to pick up all channels. I am finding out that the signal on some of the channels is too weak to receive the channel and that the recording is also pretty poor on some channels.

Is is a dish pointing problem or a satellite foot print problem like for BEV?

 

[Mr Tony]

dish pointing problem

both satellites work in the Continental US

check the signal strngth on those channels....easiest (and best way) is options 6-0-5 right arrow to diagnostic C

Right corner will have a + or - number
+5 is minimum
+7.5 is good
anything above 8 is great

 

[eletourneau]

I cannot find the diag C screen on the DSR530. I did find a system status screen that gives me a ecb/no DB reading.

When I am on channel 299 I get about 8.2 and 7.8 on channel 298. That seems good enough.

Other channels like 310 I get 0 DB. Can I move the dish to get 310 to work without loosing the channels that work? How should I move the dish to accomplish that?

 

[Mr Tony]

Sounds like you need a rehit

Call StarChoice (or your broker) and ask for a rehit. That should take care of the issue.

 

[eletourneau]

What is a rehit? Sorry, I am new at this.

 

[Mr Tony]

A rehit is the authorization of the receiver. Sometimes the signal they send to the receiver is bad so it doesn’t work right. I had the same issue when I changed programming. I lost most of my channels. A rehit took care of it.

If you go through a broker, call them. Otherwise call SC.

 

[Jumbo Dumbo]

What is a rehit? Sorry, I am new at this.

Your channel map is corrupted. Your broker will ask SC to send a "rehit" to your units to reload the proper channel map. DO NOT change channels while the new maps are being loaded.

 

[eletourneau]

I called starchoice. They guided me to a master reset. It apparently reloaded everything and it made no difference. Still missing several channels.

 

[Satellite Expert]

What channels are missing?

For example are you getting all the HD 280 to 293 (except 282 in your area), 238, 298,420 and 559?

Are you missing any in the 300 to 351 range?

 

[eletourneau]

What channels are missing?

For example are you getting all the HD 280 to 293 (except 282 in your area), 238, 298,420 and 559?

Are you missing any in the 300 to 351 range?

The HD channels are fine. The 300-351 range is where the wholes are.

 

[Jumbo Dumbo]

So we know your receiver is changing voltages and turning the 22 kz on/off

Do the channels you are not getting show up in the IPG?
Give us a list of 5 or so that you get in the 300s and a similiar # that you do not.

Also, have you changed hooked up your receiver to a different position on the multiswitch to see if that makes a difference?