Time Warner Cable, Bright House E-mail Passwords Stolen

Poke

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Dec 3, 2003
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http://www.dslreports.com/shownews/Time-Warner-Cable-Bright-House-Email-Passwords-Stolen-136023

Time Warner Cable and Bright House Networks are reaching out to hundreds of thousands of customers to inform them that their e-mail passwords may have been stolen. In an e-mail to users, Time Warner Cable states that the FBI contacted the company to inform it that "some of our customers' email addresses, including account passwords, may have been compromised." Time Warner Cable says it's not sure how the breach happened, but that users should (obviously) change their passwords.


"Our understanding is that the compromise had nothing to do with TWC's systems or processes," the company says. "TWC has found no evidence of a breach in its systems that operate and secure email accounts for our customers."


Bright House Networks customers in our forums say they've been getting the warning e-mail too (Bright House leans heavily on Time Warner Cable for numerous business functions, including negotiating programming deals).

"As part of an ongoing FBI investigation, Bright House Networks recently learned that some of our customer's email addresses and account passwords may have been compromised," states the warning.

"It is our understanding that the emails and passwords were likely previously stolen either through malware downloaded during phishing attacks or indirectly through other third-party data breaches," a Bright House representative states in our forums.

It's likely that the account passwords were noticed by the FBI during an investigation or popped up on the dark net, where such data is routinely sold after being obtained in phishing, malware, or other attacks. Comcast recently found the data of 590,000 users pop up on the dark net for sale.

tags: business · trouble · privacy · consumers · Time Warner Cable · Bright House Networks
 

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