My hopper 3 is only a week old, new customer also.Unless you are using an optical cable, Netflix never had Dolby 5.1.....
Yes, the info did say 5.1 Dolby, and yes the receiver was receiving a 5.1 Dolby signal to decode over HDMI.
This would only work if you ran he Hopper into the receiver, then the receiver output to the TV also via HDMI.
It had full 5.1 surround, and now it doesn't. I think they removed it to sold others Netflix issues like the Ui-113 error. Now they have you log in first, then you get a different error code.
Still the same problem, removing the extra over head of surround sound in the packet stream was not the problem. Sounds like they are guessing now.
1. I want the surround sound back, if my Apple TV 2 can do it, the Hopper 3 should have no problems. But the Apple TV 2 was 720P, the H3 is doing 1080P. I can do Netflix 1080 but the PS3 draws a lot more power just for 1080 Netflix with surround sound.
2. I have told dish "advanced technical support" what the issue is. But I have a feeling advanced technical support is not really that advanced when a few engineering terms and network terms can confuse the hell out of the person I'm talking to. I spent five hours figuring out what the problem was, and figured out it was network related, but now I can't seem to speak to anybody valid that will listen to actually check the code and correct the problem.
If anybody has a contact for an engineer at Netflix or somebody that has something to do with the SDK of the hopper GUI please PM me so I can pass on my findings.
3. The external hard drive issue is still an issue with my box. It will not initializer or offer to format any hard drive that I plug in. This concerns me because I have a promotion for freehoppergo and I should be receiving my hopper go soon. But if the USB port doesn't recognize anything then I guess the hopper go probably won't work. I guess I'll find out when I receive it.
As for YouTube yes it seems to be working faster. But if I introduce the network problem with my router that causes the same Netflix problem then you to constantly has loading across the screen.
If anyone has axis like command line access to the hopper three maybe you can check the network stack and tell me if the drivers have the ability to do NAT acceleration and handle the package properly.
The fact that I had to turn off my net acceleration slow down my network, as a workaround. I'm not too happy about that. I pay for a fast Internet connection for a reason, and I optimize my network according to standards in the hopper three doesn't know how to follow them.
So for those having problems with Netflix and YouTube loading message try looking into your router switch advanced configuration and see if you can turn off NAT acceleration. This is very common with Asus Wi-Fi routers and some other manufacturers. You may notice a slow down with some downloads and how fast the webpages load, like I said this is a workaround and not a fix.
Which leads me to the next question, does the hopper three know how to do IPv6? Or am I going to have a problem with that also when my Internet provider converts over.. I think they already have IPv6 on board, I just haven't configure my router to use it yet until I know everything in my house is working properly the way it should be.