Unsub'ed Channels showing on Guide

[Tom Bombadil]

When I select the guide option to show the channels that I receive and then hit Guide, a number of channels that I don't subscribe to are still listed.

For example, I do not subscribe to Showtime and the main Showtime channels are not listed. However channels "539 - SHO3HD" and "542 EXTRHD" are shown, with their full programming schedules.

Likewise there are several network channels, like 386 - ABCe, 387 - ABCw, 388 - FOXe, and so on, that are also listed.

If I attempt to tune to any of these channels, I get a "Channel not purchased. (721)" message.

I'm getting all of the channels that I subscribe to, and none that I don't sub to, so technically I don't have a problem. But it sure clutters up my Guide by having a few dozen channels listed that I cannot watch. And I occasionally see programming on them that I would like to view, but then I can't watch it, of course.

Of course, I see a lot of channels that I don't get when I set the Guide option to See all channels. But I expect that.

What gives on this? Why does "See channels that I get" list channels that I don't get?

 

[jdspencer]

DirecTV is still working on getting the Channels I Receive list working correctly.
What you need to do is use a Favorites list with only the channels you want to surf. And then select that list for display in the Guide.

 

[Tom Bombadil]

Yes, well, I do that about 95% of the time. It would just be nice to be able to easily scan through all of the channels that I sub to. For once in a while, I like to browse through all of them.

 

[Tom Bombadil]

DirecTV is still working on getting the Channels I Receive list working correctly.

Strikes me as kind of pathetically funny that they have been working on it and are still so far from getting it done correctly. I could see a spurious channel here and there, but dozens upon dozens?

 

[wildbill129]

I disagree with you Tom, it's not pathetically funny, it's PATHETIC! I don't think D* is working on it. I've never seen an attempted fix during the CE testing. I actually think they leave it that way hoping that you will see the programs listed on those channels you could get if you paid more, and thus want to order them. I can't see how they can write all the code they do, but not be able to fix the guide. Maybe they should call Dish and find out how they do it...

 

[digiblur]

You'd think something as simple as hiding the channels you do not sub to would be easy...wow...

 

[Jimbo]

I'm thinking that it's SOOO low on thier priority list that they really haven't addressed it.

 

[Joe Diamond]

I disagree with you Tom, it's not pathetically funny, it's PATHETIC! I don't think D* is working on it. I've never seen an attempted fix during the CE testing. I actually think they leave it that way hoping that you will see the programs listed on those channels you could get if you paid more, and thus want to order them. I can't see how they can write all the code they do, but not be able to fix the guide. Maybe they should call Dish and find out how they do it...

I am surprised at the original question. I was always sure Directv left the whole guide as a sales tool. Let the kids select something that is not purchased often enough and the pressure will start; "Pleeeeeeeeeeease can we have that one!"

Joe

 

[susanandmark]

I am surprised at the original question. I was always sure Directv left the whole guide as a sales tool. Let the kids select something that is not purchased often enough and the pressure will start; "Pleeeeeeeeeeease can we have that one!"

Such as porn? Those channels/programs show up in the search/guide for me and I know I'd just be thrilled to have my kids browsing THOSE titles. (Even changing/restricting parental settings doesn't prevent it; but it will keep you from recording things like, "The Tudors" or "Big Love".) There is NO way to remove those channels/titles from search. And I, for one, would rather not have to page through six screen of "School Girl Sluts" or "Big Boobs 1-16" to find the program I'd ACTUALLY like to record. (And these show up even with a specially-made, as I use, favorites list that very much do NOT contain those channels.)

And the argument that the "Channels I Receive" doesn't work is a promotional tool is totally bogus. The distant networks (in the 80s and 380/90s) aren't even available for sale to most customers, yet appear in many, MANY people's "Channels I Receive" listings.

Frankly, they should just remove the option if they can't/won't make it work.

 

[Mr Tony]

You'd think something as simple as hiding the channels you do not sub to would be easy...wow...

I agree. Is it really that hard to remove all the channels you dont sub to?

Also, why does D* need to show every RSN and alternate channel? Is it really that hard to remove all the RSN's in the guide except for the one you sub to?

 

[Joe Diamond]

Such as porn? Those channels/programs show up in the search/guide for me and I know I'd just be thrilled to have my kids browsing THOSE titles. (Even changing/restricting parental settings doesn't prevent it; but it will keep you from recording things like, "The Tudors" or "Big Love".) There is NO way to remove those channels/titles from search. And I, for one, would rather not have to page through six screen of "School Girl Sluts" or "Big Boobs 1-16" to find the program I'd ACTUALLY like to record. (And these show up even with a specially-made, as I use, favorites list that very much do NOT contain those channels.)

And the argument that the "Channels I Receive" doesn't work is a promotional tool is totally bogus. The distant networks (in the 80s and 380/90s) aren't even available for sale to most customers, yet appear in many, MANY people's "Channels I Receive" listings.

Frankly, they should just remove the option if they can't/won't make it work.

Yup, especially the porn.

These are teachable moments for the adults in the room to present reasons why some things are not going to happen. There was a two year black out of TV here because my son was getting lost in TV land.

I am offended by some of the religious programming and resent some of the so called news channels that are actually presenting political points of view as fact instead of opinion.

So I just don't push some buttons. The guide is just a guy with a push cart shouting to sell what he has.

Joe

 

[Tom Bombadil]

Personally, I think they haven't tried hard to fix this at all.

If they can keep you from receiving the channels, it can't be hard to keep you from seeing those channels in your Guide. They've got to have a bit turned on or off in there somewhere.

Otherwise, I need to have 3 customizable Favorites list options. Fav 1 for building an actual list of the channels that I get, Fav 2 for those that I might normally have an interest, and Fav 3 for my short list of favorites.

 

[shkarter1985]

Such as porn? Those channels/programs show up in the search/guide for me and I know I'd just be thrilled to have my kids browsing THOSE titles. (Even changing/restricting parental settings doesn't prevent it; but it will keep you from recording things like, "The Tudors" or "Big Love".) There is NO way to remove those channels/titles from search. And I, for one, would rather not have to page through six screen of "School Girl Sluts" or "Big Boobs 1-16" to find the program I'd ACTUALLY like to record. (And these show up even with a specially-made, as I use, favorites list that very much do NOT contain those channels.)

And the argument that the "Channels I Receive" doesn't work is a promotional tool is totally bogus. The distant networks (in the 80s and 380/90s) aren't even available for sale to most customers, yet appear in many, MANY people's "Channels I Receive" listings.

Frankly, they should just remove the option if they can't/won't make it work.

What he mentions that the distant networks are unfortunately not available for "served" households, but only for "unserved" households and those who don't recieve locals on satellite. I think it's a SHVERA thing.

 

[kovach]

I'd think you'd still want to create your own favorites list to avoid all the seemingly couple thousand infommercial/shopping channels.

 

[cfb]

Sure, but keyword searches and autorecords dont use the favorites list, they use the 'channels I get' list, which as we've already determined isnt really the channels you get.

Easy way to fix it: cancel directv, get a tivo and put it on fios or cable. Tivo lets you select which channels you want to see and which ones you dont, and their search and wishlist work on the channels you've asked it to, and are actually receiving.

Problem solved in 1999.

 

[shkarter1985]

Channels I Get Problem solved

Sadly but unfortunately, the "Channels I Get" problem is solved. When I checked to see the channel listings for 390 (CBSeHD), 391 (CBSwHD), 392 (NBCeHD) 393 (NBCwHD), 396 (ABCeHD), 397 (ABCwHD), 398 (FOXeHD), and 399 (FOXwHD), all of the distants that we can't get disappeared and it turns to 401 (Univision) instead. I know we can't get distant channels if you live in the "served" area (Thanks to the SHVERA issue). It shows the channels you can actually get including your actual locals in your DMA.

 

[susanandmark]

I recently went to record a kids' Christmas program that began the 12 Days of ... Look up 12 Days and the first two pages of titles I had to go through were porn. All with gross names I'd prefer not to have to read, or have my little one read through either. (He can't read yet, but I just can't wait until he can and asks "What's 12 Days of Big Black D@#!s?") Seriously, DirecTV is OK with this?

I should not have to be skeeved out just to use the search feature.

 

[Curtis0620]

I recently went to record a kids' Christmas program that began the 12 Days of ... Look up 12 Days and the first two pages of titles I had to go through were porn. All with gross names I'd prefer not to have to read, or have my little one read through either. (He can't read yet, but I just can't wait until he can and asks "What's 12 Days of Big Black D@#!s?") Seriously, DirecTV is OK with this?

I should not have to be skeeved out just to use the search feature.

Adult block works good now.

 

[Tom Bombadil]

Sadly but unfortunately, the "Channels I Get" problem is solved.
...
It shows the channels you can actually get including your actual locals in your DMA.

Many of the channels are now gone. But not nearly all of them. It should display only those channels to which you current subscribe. Yet if I attempt to view several channels from the Guide, I get a 721 Error message, informing me that I don't subscribe to this channel.

Still, it is good to see some progress being made.

 

[Hemi 6.1]

Just another reason VIP's are better then HR's