vip211 problem?

[finrod60]

goodmorning everybody. i just had a vip211 hd receiver about 1 week ago and it seems to be turning itself off. i didn`t find anything in the manuel about it. is this normal operation or do i have a problem thanks for any info

 

[finrod60]

goodmorning, just had a vip211 installed about a week ago and it works fine , except it keeps turning itself off. is this normal operation or do i have a problem thanks for any info.

 

[gdarwin]

The receiver will turn it self off at the time set under preferences/update to update the program guide and check for software downloads. If it is turning it self off at other times you might have a problem

 

[gdarwin]

Duplicate post - answered here http://www.satelliteguys.us/showthread.php?t=82757

 

[Kb Cool]

goodmorning, just had a vip211 installed about a week ago and it works fine , except it keeps turning itself off. is this normal operation or do i have a problem thanks for any info.

My first 211 did this same thing. I had DISH send me a new one. You should probally do the same. Mine, I think was caused by overheating even though I had adequate ventilation around the receiver. Do you?

 

[Mr Tony]

merged threads together

 

[khearrean]

The receiver will turn it self off at the time set under preferences/update to update the program guide and check for software downloads. If it is turning it self off at other times you might have a problem

I just had a 211 installed and yesterday I saw where a window popped up and stated "the receiver would turn itself off due to inactivity, press yes or no to accept". I don't know if this is an intentional built-in feature, but I wasn't aware of it.

Ken

 

[garys]

Under menu, check preference then inactivity standby. Factory default is 4 hours, you can change it there or shut it off.

 

[finrod60]

thanks again guys!!!!! will try everything.

 

[Poke]

Yeah sounds like a setting should be albe to turn that off.