MY 722 refuses to connect to my home router via a direct cable connection. The specs:
Router: Cisco Linksys ea2700. I am unable to configure the ports' speed, so I assume they auto-negotiate.
DSL provider: ATT (no modem) using direct connection from wall outlet to my router.
Cabling: RG6 from router to 722. I've used it for my laptop, and it works fine.
I have attempted to reset the connection in the setup menu, rebooted router and 722, but no activity from the ethernet port on my 722. The lights located within the ethernet connector (link & upload) do not even come on. I've called DISH tech support a couple of times, but they ran through the standard support script, and we got nowhere. I contacted support and they will be sending me a new receiver, but I'd like to keep this one since I have a lot of recordings and no self-powered external drive for storing them (plus, I dont want to pay the $40 fee for enabling access to a hard drive...).
What else can I try?
A year or 2 ago I did have the receiver connected using an Slink adapter, but I got rid of it since I figured a direct connection to the receiver would be better. I have powered down the receiver since then several times (manually and via outages) so, I doubt that any remnants of that setup still remain.
thanks
Router: Cisco Linksys ea2700. I am unable to configure the ports' speed, so I assume they auto-negotiate.
DSL provider: ATT (no modem) using direct connection from wall outlet to my router.
Cabling: RG6 from router to 722. I've used it for my laptop, and it works fine.
I have attempted to reset the connection in the setup menu, rebooted router and 722, but no activity from the ethernet port on my 722. The lights located within the ethernet connector (link & upload) do not even come on. I've called DISH tech support a couple of times, but they ran through the standard support script, and we got nowhere. I contacted support and they will be sending me a new receiver, but I'd like to keep this one since I have a lot of recordings and no self-powered external drive for storing them (plus, I dont want to pay the $40 fee for enabling access to a hard drive...).
What else can I try?
A year or 2 ago I did have the receiver connected using an Slink adapter, but I got rid of it since I figured a direct connection to the receiver would be better. I have powered down the receiver since then several times (manually and via outages) so, I doubt that any remnants of that setup still remain.
thanks