I think I may have posted this in the wrong forum, so I'm putting it here. 
Here's the situation...
I'm helping my brother out (long distance--he's in another state) with his Hughes HDVR2 DirecTV/TIVO receiver. He installed a Phase III dish and has two RG6 cables running from it to the HDVR2 (hereafter I'll just call it the TIVO).
He gets a strong signal strength when going through the guided sat. setup on all three birds and both ln1 and ln2--that is, both ln1 and ln2's bar graphs show a strong signal (he properly chose the oval dish, 2 cables. He contines with the guided setup to finish it, but when the guided sat. setup is near completion, it tells him this:
Now, when he presses "live TV" on the remote to watch something, he can get a picture on most channels. In fact, he was able to get ch. 206 on one tuner and ch. 514 on the other tuner. However, if he turned to channel 212, 231, 307, 309, 604, 380, 382, 386, 388, or several other specific channels, for example, he got the message "searching for satellite signal on sat. ln2" and no subsequent picture.
If one of the tuners were bad, I'm assuming that he wouldn't be able to get ANY picture on one, and thus would not have been able to view ch. 514 and ch. 206 separately.
Note: When he goes to his setup menu and chooses a simple "test signal" request, he can get in the mid-90's on ALL three satellites--101, 119, and 110--and on both ln1 and ln2.
Neither he nor I have ever experienced this problem before, so we're baffled as to what the cause of this can be.
We just went through all the transponders on all three birds. Here's what we have (Note: only average, consistent strength is shown, not peak):
Sat. 101 (A):
Transponder Signal Strength
1................................................upper 70's
2................................................low 90's
3................................................mid 70's
4................................................0
5................................................40's to mid 50's
6................................................mid 90's
7................................................single digits
8................................................mid 90's
9................................................0
10..............................................mid 90's
11..............................................0
12..............................................100
13..............................................0
14..............................................mid 90's
15..............................................0
16..............................................mid 90's
17, 18, & 19................................0
20..............................................100
21..............................................0
22..............................................mid 90s
23..............................................0
24..............................................mid 90s
25..............................................0
26..............................................mid 40s
27..............................................0
28..............................................100
29..............................................0
30..............................................mid 90s
31..............................................0
32..............................................mid 90s
Sat. 119 (B)
22..............................................98
22..............................................0
24..............................................mid 90's
25..............................................mid 80's
26..............................................mid 90's
27..............................................mid 90's
28..............................................mid 90's
29..............................................0
30..............................................mid 90's
31..............................................mid 70's
32..............................................mid 90's
Sat. 110 (C)
8................................................near 90
10..............................................upper 80's
12..............................................low 90's
The above information leads me to believe that this may be a simple dish alignment problem, which would be the easiest to fix if it weren't for his very steep and dangerous roof (he fell off it two months ago and broke his left elbow and wrist, nearly missing hitting his head on the patio and killing himself). I conclude this because if I'm not mistaken, on an oval, 3-sat dish--I have one as well--in order to really get a signal from all three birds, the overall signal strength is somewhat of a compromise of all three sats' locations. A signal strength too consistently high on sats. B and C usually indicates the dish is pointed too much toward them, toward the west a tad too much, and not enough toward the A or 101 sat.
The irritating part of this is that he spend a lot of time on the roof twice this afternoon trying to align the dish to first hit the 101 bird, and his wife was in the living room using their phone/intercom to relay signal strength indicators back and forth.
However, from what my brother told me, he believes that she didn't focus on all the transponders; rather, she saw a high signal on the first couple transponders and figured that was that. She then reported very high signals on birds B and C.
Also, when he chooses either of the other two satellite setup combos--round dish one cable or round dish two cables--and directly tunes to a main channel (the 200's or 300's, for example), he gets no signal. Again, this tells me it really seems to be a dish alignment issue. However, could it be the dish's internal multiswitch is defective?
Any thoughts?
Here's the situation...
I'm helping my brother out (long distance--he's in another state) with his Hughes HDVR2 DirecTV/TIVO receiver. He installed a Phase III dish and has two RG6 cables running from it to the HDVR2 (hereafter I'll just call it the TIVO).
He gets a strong signal strength when going through the guided sat. setup on all three birds and both ln1 and ln2--that is, both ln1 and ln2's bar graphs show a strong signal (he properly chose the oval dish, 2 cables. He contines with the guided setup to finish it, but when the guided sat. setup is near completion, it tells him this:
Now, when he presses "live TV" on the remote to watch something, he can get a picture on most channels. In fact, he was able to get ch. 206 on one tuner and ch. 514 on the other tuner. However, if he turned to channel 212, 231, 307, 309, 604, 380, 382, 386, 388, or several other specific channels, for example, he got the message "searching for satellite signal on sat. ln2" and no subsequent picture.
If one of the tuners were bad, I'm assuming that he wouldn't be able to get ANY picture on one, and thus would not have been able to view ch. 514 and ch. 206 separately.
Note: When he goes to his setup menu and chooses a simple "test signal" request, he can get in the mid-90's on ALL three satellites--101, 119, and 110--and on both ln1 and ln2.
Neither he nor I have ever experienced this problem before, so we're baffled as to what the cause of this can be.
We just went through all the transponders on all three birds. Here's what we have (Note: only average, consistent strength is shown, not peak):
Sat. 101 (A):
Transponder Signal Strength
1................................................upper 70's
2................................................low 90's
3................................................mid 70's
4................................................0
5................................................40's to mid 50's
6................................................mid 90's
7................................................single digits
8................................................mid 90's
9................................................0
10..............................................mid 90's
11..............................................0
12..............................................100
13..............................................0
14..............................................mid 90's
15..............................................0
16..............................................mid 90's
17, 18, & 19................................0
20..............................................100
21..............................................0
22..............................................mid 90s
23..............................................0
24..............................................mid 90s
25..............................................0
26..............................................mid 40s
27..............................................0
28..............................................100
29..............................................0
30..............................................mid 90s
31..............................................0
32..............................................mid 90s
Sat. 119 (B)
22..............................................98
22..............................................0
24..............................................mid 90's
25..............................................mid 80's
26..............................................mid 90's
27..............................................mid 90's
28..............................................mid 90's
29..............................................0
30..............................................mid 90's
31..............................................mid 70's
32..............................................mid 90's
Sat. 110 (C)
8................................................near 90
10..............................................upper 80's
12..............................................low 90's
The above information leads me to believe that this may be a simple dish alignment problem, which would be the easiest to fix if it weren't for his very steep and dangerous roof (he fell off it two months ago and broke his left elbow and wrist, nearly missing hitting his head on the patio and killing himself). I conclude this because if I'm not mistaken, on an oval, 3-sat dish--I have one as well--in order to really get a signal from all three birds, the overall signal strength is somewhat of a compromise of all three sats' locations. A signal strength too consistently high on sats. B and C usually indicates the dish is pointed too much toward them, toward the west a tad too much, and not enough toward the A or 101 sat.
The irritating part of this is that he spend a lot of time on the roof twice this afternoon trying to align the dish to first hit the 101 bird, and his wife was in the living room using their phone/intercom to relay signal strength indicators back and forth.
However, from what my brother told me, he believes that she didn't focus on all the transponders; rather, she saw a high signal on the first couple transponders and figured that was that. She then reported very high signals on birds B and C.
Also, when he chooses either of the other two satellite setup combos--round dish one cable or round dish two cables--and directly tunes to a main channel (the 200's or 300's, for example), he gets no signal. Again, this tells me it really seems to be a dish alignment issue. However, could it be the dish's internal multiswitch is defective?
Any thoughts?
