Why does my hard reboot of my Hopper 3 not do a hard reboot? (1 Viewer)

docdaddy

Thread Starter
SatelliteGuys Pro
Sep 2, 2016
459
273
Birmingham, AL
I am probably using the wrong terms, but here is my question. As I continue to fight the problem of my Hopper 3 "losing" my WD 2T My Desktop self powered EHD, I found myself trying to make the H3 reconnect with the drive. Before the 344 update I just had to disconnect and reconnect the USB cable and it was occasional. Since the 344 update the H3 "loses" my EHD every day, and at first using the reset the hopper option in the tools menu would work. Then I had to do a red button reset. Today I did the red button reset 3 times and it still did not connect. So I thought I would do what I call a hard reboot: Pull the power plug out, wait a few seconds for capacitors to clear (which is probable silly) and then plug it back in.

Here's what throws me. In the past, if I pulled the plug, the plugged it back in, my Hopper 3 would go through the full startup routine. Finding satellites etc. Today it did exactly what it does when I hit the red button - just a Starting Up screen, with the kangaroo, for a minute, then the restarting info box, then Live TV. There was no lengthy "finding satellites" etc.

What's going on? Shouldn't pulling the power plug result in that full complete reboot?
 
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docdaddy

Thread Starter
SatelliteGuys Pro
Sep 2, 2016
459
273
Birmingham, AL
I guess I'm confused; it used to take a significant amount of time for it to do all of that on a full reboot. I assume those steps served a purpose? Is there some hidden command to give the H3 what used to be a full hard reset?
 

Hall

SatelliteGuys Master
Feb 14, 2004
18,409
3,194
Germantown OH
I'm guessing that Dish has programmed the start-up sequence to skip (many of the) steps in the "Acquiring signal" procedure. Over the years, they've determined what's truly necessary to do. Or, they may have determined that 99% of the time, when a user performs the reboot, that from a diagnostic standpoint, it's not necessary to do all of the steps.
 
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hey

SatelliteGuys Family
Aug 24, 2016
79
18
TX
I still occasionally see the acquiring satellite signal screen during red button resets (with 5 segments needed)

I assume it does it every time while other stuff is also happening, but sometimes it is done while the other screens are still showing - maybe it remembers the last transponders or whatever and tries those first and if it is a good signal its done, if bad signal, tries another one...just a guess...
 
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