New Voom Install in Brooklyn
After reading the threads, I tried to get the CSR to agree/clarify certain things before I committed to 6 months
1. No fee separate OTA drop
2. Upgraded OTA upon initial install (Since my landlord makes my roof access difficult, I didn't want to deal with multiple visits)
3. HDMI / DVI cable provided
Well - My 12/23 install slot came (12-5) so I decided to lose a day's pay.
1:30 they called to say they were running late, and it would be closer to 5.
(Considering it was Sureway, and the posts I've read, this call surprised me)
5:30 still no Voom and no call.
![Confused :confused: :confused:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
I call VOOM, Voom calls Installs...etc. - 2 minutes later the installer called to tell me they were still stuck on a job.
I had to extract and read between the lines to get them to finally come out and say "No, we won't be coming tonight".
![Mad :mad: :mad:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
After calls to VOOM and to the installer's office (leaving messages), I got the install done early the next morning.
They did not put in the 2nd cable drop.
They put in the standard OTA antenna (Winegard Sensar)
They only had DVI/DVI cable.
(Great, 0 for 3)
The wiring job wasn't the best (no silicone sealant at point of entry, not enough wire ties on the drop, etc.) - but being it was XMAS eve, I just wanted it done with.
Luckily, I'm 11 miles from the Empire State Building, w/ a pretty clear shot - so the primary locals have a strong signal (using diplexer no less).
I haven't been able to pull in PBS, but so far, I'm not too upset - as I'm just starting to get familiar w/ the guide.
My only issue now is to get them to stand by the HDMI agreement.
So, I'm pretty happily VOOMing - finally seeing my JVC-DILA as it was meant to be seen - in HD !
Now, I'm just trying to find if there are any posts regarding the dotted green line down the right side of 4:3 pillar boxed programming. (And the static-y line down the left side of 4:3 locals)
I hope the Bath Beach (11214 zip) install notes help someone
CHEERS