DVD Mail Return No Reliable

wpbear

SatelliteGuys Family
Original poster
Jan 14, 2013
38
1
nowhere
I am new to BB@Home used to be a Netflix customer. The first disc was slow to arrive but the return only took about 3 days. The second disc again took about 4 days to arrive and I returned it the next day, which was last friday and it still shows not received. I did the help ticket and they are sending the next disc but I am worried they will end up charging me eventually.

I never had these issues with Netflix; it was a one day turn around both directions. Netflix also used the USPS bar-codes so they knew when you dropped the old one back in the mail. If it doesn't improve I will not be keeping BB@Home after the trial ends. That is unfortunate as the price is good for a 1 disc at a time system with streaming also.
 

Cant delete timer

Poor Customer Support Experience

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