They must be. I have been a customer for 15 years, but due to a recent new job, had to move to another state. My new apartment has no southern view, so I cannot get dish. I am 13 mos into a 2 year term Dish'N'It Up 722 upgrade.
I know I had an early termination fee liability, but they have already made more money on me than I can count. Yet they feel they haven't recovered their costs if they were to give a courtesy waive on the ETF. They were resolute about not doing anything to help out. Therefore I will NOT go back to dish when I get my new house in a few months. Or ever.
They also said they would send retrieval boxes automatically, but they no longer pay for the return shipping. They also would not supress sending the boxes. I was returning them in person, and if boxes were delivered it is a tip off that the old house is now empty. They are also charging me 12 mos ETF, even though I should only owe 11.
So several wrong answers and a don't care attitude means Charlie has lost a loyal customer forever. And btw, with the new cable service I get in my apartment, I don't have to pay them to come fix their own DVR if it fails.
Hasta la vista Chuckles. You got your last dime from me, you cheap son of a gun.
I know I had an early termination fee liability, but they have already made more money on me than I can count. Yet they feel they haven't recovered their costs if they were to give a courtesy waive on the ETF. They were resolute about not doing anything to help out. Therefore I will NOT go back to dish when I get my new house in a few months. Or ever.
They also said they would send retrieval boxes automatically, but they no longer pay for the return shipping. They also would not supress sending the boxes. I was returning them in person, and if boxes were delivered it is a tip off that the old house is now empty. They are also charging me 12 mos ETF, even though I should only owe 11.
So several wrong answers and a don't care attitude means Charlie has lost a loyal customer forever. And btw, with the new cable service I get in my apartment, I don't have to pay them to come fix their own DVR if it fails.
Hasta la vista Chuckles. You got your last dime from me, you cheap son of a gun.