DIRECTV Down?

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bluegras

SatelliteGuys Pro
Apr 18, 2008
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rush limbaugh is talking about the outage on his show "no politcial comments take it to the pit" thanks Allen
 
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LibertyNT

Well-Known SatelliteGuys Member
Oct 18, 2016
26
18
Texoma
Same here in North Texas, their phone lines were busy but are now dead.

Edit: Even the sales line is out.
 

Rethink This

Active SatelliteGuys Member
May 12, 2005
16
0
Down in So Cal.....even our Dealer access phone line has a recording.....same message on most screens although some TV's remain on.
 

ejb1980

SatelliteGuys Pro
Oct 26, 2010
3,406
586
Vermont
Guide working
 

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Rethink This

Active SatelliteGuys Member
May 12, 2005
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We're back up here in So Cal. Our technicians say that satellite 110 SD remained on and that HD was down. Could be they are shutting down SD this month and someone pushed the wrong button!
 

jdspencer

SatelliteGuys Pro
Oct 22, 2004
4,088
18
Binghamton, NY
CNN is swapped with Golf and FNC is swapped with Fusion.
There may be others.
Obviously, they're having transponder assignment problems.
 

dramirez

Active SatelliteGuys Member
Aug 29, 2007
20
1
Guide is back! 12:36 CST

Is it me or CNN on 202 is on SD instead of HD? (I have hide SD duplicates enabled), picture doesn't look HD, video settings I have, 1080i + Original format, the video doesn't cover the whole screen.

I see what they have done, no HD channels on my guide...
 

Scott Greczkowski

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Cutting Edge
Sep 7, 2003
102,770
26,433
Newington, CT
From the DIRECTV CADIE system....

Issue: OSD 772 Acquiring Guide Data or 920 - Missing Guide Info: customers may report experiencing OSD 920 - Missing Guide Info or Stuck on Acquiring Guide Data. Customers are also experiencing a loss of interactivity on all channels. DO NOT TELL CUSTOMERS TO RESET THE RECEIVER FOR ANY REASON.
Multiple national channels HD are experiencing a loss of audio and video or OSD 721.

The channels include but are not limited to:

106 Blizzcon 4K
121 Pacquiao/Barker Loop
123 Blizzcon
202 CNN
342 Fusion
360 FOX News
218 Golf
249 Comedy
346 BBC
274 Ovation
220 NBC Sports
 
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Troch77

SatelliteGuys Pro
Apr 4, 2015
4,182
1,206
Southern PA
From the DIRECTV CADIE system....

Issue: OSD 772 Acquiring Guide Data or 920 - Missing Guide Info: customers may report experiencing OSD 920 - Missing Guide Info or Stuck on Acquiring Guide Data. Customers are also experiencing a loss of interactivity on all channels. DO NOT TELL CUSTOMERS TO RESET THE RECEIVER FOR ANY REASON.
Multiple national channels HD are experiencing a loss of audio and video or OSD 721.

The channels include but are not limited to:

106 Blizzcon 4K
121 Pacquiao/Barker Loop
123 Blizzcon
202 CNN
342 Fusion
360 FOX News
218 Golf
249 Comedy
346 BBC
274 Ovation
220 NBC Sports
Any word on what the Actual problem is?
 

Pepper

DVR Addict~Mad Scientist
Supporting Founder
Mar 16, 2004
8,191
1,060
Satsuma, AL
My first guess would be that an entire satellite, or several transponders, have died.

Second guess is that this is what to expect when AT&T is running things.
 
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