Saying Goodby Dish Network 1995-2018

After my experience I ready to start a website dumpdishnetwork.com....LOL.....wash my hands of the whole mess and be richer for it.
 
Talk is cheap

DISH is expensive. What's your point? Why is it with this forum group think that every time someone gripes about your sacred, fair haired DISH boy....the dissenting member gets gang banged? He has a right to bitch if he feels wronged. Just Google "dish sucks" and see what you get. Folks aren't making this stuff up.

I've been with DISH from the beginning and recently wrote to CEO@dish.com regarding getting some service and a straight answer which I wasn't getting from the CSR bozos with the thick accents. The retention rep was incredible not only helping quickly with several issues but sending us a red Mrs. Field's tin of delish cookies and a thank you note. Nice touch, very personal service too!

Monthly cost with a new Hopper 3 and one Joey 4K dropoed to $54/mo, which includes fees/taxes. I dropped the locals and went with the white AirTV adapter which is the latest release and works great.
 
DISH is expensive. What's your point? Why is it with this forum group think that every time someone gripes about your sacred, fair haired DISH boy....the dissenting member gets gang banged? He has a right to bitch if he feels wronged. Just Google "dish sucks" and see what you get. Folks aren't making this stuff up.

I've been with DISH from the beginning and recently wrote to CEO@dish.com regarding getting some service and a straight answer which I wasn't getting from the CSR bozos with the thick accents. The retention rep was incredible not only helping quickly with several issues but sending us a red Mrs. Field's tin of delish cookies and a thank you note. Nice touch, very personal service too!

Monthly cost with a new Hopper 3 and one Joey 4K dropoed to $54/mo, which includes fees/taxes. I dropped the locals and went with the white AirTV adapter which is the latest release and works great.
He's been bitching ..your word.. for two days. He was given advice and chose not to take any of it.

Any company with 11 million customers will have some that are unhappy. It's a statistics thing.

Try these on Google:

DirecTV sucks
Satellite TV sucks
(fill in the blank) sucks
 
Seems I have to eat some crow on this one, I contacted dish CEO, recording were played back the disclosure was read to me the rep did go overboard some what in reading the agreement, an adjustment was made to the final bill. My service connect date was in 1999, by the way. Its been a great ride starting with the duel head LNB's, dish adding and then distant networks, Monsters HD the 301's and 508 receivers all the way to 922 and then the Hopper! Thanks for the comments and support from the group and Dish Network.
 
Seems I have to eat some crow on this one, I contacted dish CEO, recording were played back the disclosure was read to me the rep did go overboard some what in reading the agreement, an adjustment was made to the final bill. My service connect date was in 1999, by the way. Its been a great ride starting with the duel head LNB's, dish adding and then distant networks, Monsters HD the 301's and 508 receivers all the way to 922 and then the Hopper! Thanks for the comments and support from the group and Dish Network.

Good on you for posting this followup. :clapping:clapping
 
Seems I have to eat some crow on this one, I contacted dish CEO, recording were played back the disclosure was read to me the rep did go overboard some what in reading the agreement, an adjustment was made to the final bill. My service connect date was in 1999, by the way. Its been a great ride starting with the duel head LNB's, dish adding and then distant networks, Monsters HD the 301's and 508 receivers all the way to 922 and then the Hopper! Thanks for the comments and support from the group and Dish Network.
Happy ending

Subtract one from the Dish sucks column :)
 
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I think my wife would give me up rather than Dish Network. Maybe not. I hope. Customer since April 1997. I think. Bought off the Internet using one of those old search engines before I ever heard of Google. At work because we didn't have Internet at home. Actually had never been on the Internet before I got that job that month. With poor DSL Internet all these years later streaming is not a reasonable option. Every once in a while a series we watch will miss an episode or not record, not very often. Boy do I hear it if she has to try to stream it from CBS or whoever. I think Dish knows there are those of us out there that don't really have much in the way of options. Cable has supposed to have been coming here for the last 2 years (at taxpayers expense) but it is still nowhere in sight. Wife has already warned me we are not giving up DISH.
 
Just to clear some things up, it is totally possible the agent gave you misinformation so you wouldn't cancel. This happens a bit and will get picked up by QA as avoiding a disconnect. Pausing the service will pause your contract as the 2 year agreement means 2 years of Active Service. Unfortunately, pause fees aren't reimbursed when you cancel or unpause, it's just not something that can be done. If I was in your shoes, I would escalate the call to a supervisor and have them listen to the call to see if you were misinformed or if maybe you heard wrong.
 
Just to clear some things up, it is totally possible the agent gave you misinformation so you wouldn't cancel. This happens a bit and will get picked up by QA as avoiding a disconnect. Pausing the service will pause your contract as the 2 year agreement means 2 years of Active Service. Unfortunately, pause fees aren't reimbursed when you cancel or unpause, it's just not something that can be done. If I was in your shoes, I would escalate the call to a supervisor and have them listen to the call to see if you were misinformed or if maybe you heard wrong.

Dude, you should read the whole thread before posting. It will save you some time. :)
 
Seems I have to eat some crow on this one, I contacted dish CEO, recording were played back the disclosure was read to me the rep did go overboard some what in reading the agreement, an adjustment was made to the final bill. My service connect date was in 1999, by the way. Its been a great ride starting with the duel head LNB's, dish adding and then distant networks, Monsters HD the 301's and 508 receivers all the way to 922 and then the Hopper! Thanks for the comments and support from the group and Dish Network.

I had to Choke Down A Crow at this site, Rough Crowd Here!... Not bad smothered with BBQ Sauce!
 

Mirror Hopper 3 on 2nd TV?

Joey 4K hangup and black screen

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