Our DIRECTV Receiver just started having problems with the hard drive today and it happened after we moved the TV from the left side of the living room to the other side of the living room and i tried to record something to see if it would work but it's not working now please tell me what is going on because now we can't DVR anything until the message says to call AT&T DIRECTV Customer Care at 1-800-531-5000, extension # 923 okay?