Recent content by C4dishguy

^Yep, I agree. They can tell me what I want me to hear then turn around and do something different. Not worth gambling on potential future difficulties after an install that Dish/sub-contractor could install (which is only two Hoppers).

^Not a huge problem. Dish will sort it out. It really sounds like a contractor problem. Perhaps Dish can send someone a tad bit more reliable the next time. Verizon boxes back in the rack and only 1 hour downtime.

Yes, I have kicked him offsite. What a great way to start. He was a sub-contractor. Order says install three Hoppers. That should be the tip-off to throw some 44s in the truck. He also told me they do not use DPP44s anymore due to chronic failure of the switch.

Great, installer tells me he cannot install 3 Hoppers without installing two dishes.

^Oh, right. I guess I wasn't clear. Optical(digital) port will be used along with RCAs. Thanks for clearing that up.

Excellent. Thank you.

Pre-install question here- Can the Hopper output audio simultaneously from the R-L and Digital Ports?

^I hear you. I don't think the tech is going to want to go anywhere near the AV rack though. That's not covered in a Job Aid...

Thanks Chad

Right. WA here and will be going in with three HWS units. This is a centralized install of the receivers heading into a matrix video switcher then off to displays. I will be involved with the install so trying to pave the way so as not to turn this into 5hr. extravaganza.

Moving forward, how many runs of coax are needed for a 3 receiver system? I have three at the mount already. Will the tech use a DPP44? If so can this mount on the backside of the dish mount??

This must be my lucky day. Dish system blew out the confirmation email to me showing directive to install all 3 HWS. Previously, I've had Customer Service tell me that is hard to invoke from their end.

^"last resort"- I can verify that. Thanks for the tips!

OK, off the phone. Lots of collaboration between departments but the customer service guy informs me that all three units coming will be HWS. I wish this could be in writing but that seems to take an act of god to get. 9 times of 10, reps told me it is not policy to issue more than one HWS on...

^Thank you. I'm actually on the phone now trying to fix this. I like your idea of a retailer. If this fails I'll be back here taking your advice. So far, I've got two HWS units on the ticket (this guy is on the ball). The third customer-purchase they can't find in the system currently...