Recent content by pomona

chatted with support...said there is a software issue, icon came back again for a couple of days and now it's gone again.

Bluetooth gone again, tried a reset and still gone.

Thought the icon would comeback after the nightly gyrations, but it didn't - but a reset did bring the bluetooth icon back. I have to reset my sony headset after I power it off...some times the hopper says it's paired, but no audio - even though I power on the headset. Just got into the habit...

Bluetooth icon gone today in settings - was there yesterday..2/16...use it everyday to watch the news and filter out noise..(always have to re- pair) ..sw u343 2/9/2017

I would like to explore my upgrade options for a hopper 3. Currently have hopper w/sling, super joey and joey 1.0

Second time, no charm - Still the same ui - maybe disconnect the joeys?

I tried last night and it started to go through it's gyrations - didn't touch anything once it started. So I went to :sleepy and was greeted with the same old ui this morning. Giving it one more shot.

Would there be any correlation between programing packages and picture quaility? I upgraded from AT 120 to 200 and have noticed a improved picture quaility - even on my locals. I probably wouldn't have noticed this, but I replaced my old sony with an LG 49uf6430 and have been tweaking with the...

Thanks, just shot off an email. They did acknowledge the problem was on their end last week when I called and said it would take up to two weeks to fix. I notice it started happening the morning of August 10, called on the 16th. I understand technical bugs now and again, but nearly 3 to 4...

NBC affiliate audio out of sync for 2 weeks. Not station. Neighbor has Direct. OK. Witness it myself. No other channels. Dish has a 2 second delay. Live or dvr. It's like watching a foreign channel with English dubbed in. News, America's Got Talent, Last Comic Standing. Mouths move and the...

Drilling outside in through header. OK with the fix + the water got rid of the stupid cat's hairball stains off of the concrete floor! Needed a good scrub anyway. Should he have had me sign anything after the install? Nothing, just his card and left.

I'm ok with the fix. Dish called for a satisfaction survey, gave mostly high marks - but wanted to document what happened. I told the rep the installer was very nice and everything is working.

Well, it could have been worse. Luckily my basement is unfinished. Heard drilling outside. He had to make another hole for the second cable. I was on the phone canceling with Direct and the Dish installer came running in stating that he thinks he hit a water line. Sure enough, hot water...

Yes. Charged. No biggie. Should be a pretty easy install I would think, just swapping out Genie + DVR + Receiver for a Hopper, Super Joey and Joey. I was sort of jerked around 4 years ago after I had been with Dish for 7 years, but all is forgiven now. :hatsoff2

Coming back to Dish from Direct after 4 years. Notice on my service order, nothing is mentioned about the installation being free and no line item. I'm assuming it's free, isn't it? Signed up via text on Dish's site. Just call me paranoid. :(