Recent content by Ray C

Please PM me your receiver number and what info is incorrect with these 2 channels that you noticed. Thanks.

Please PM your account number and verify your 4 digit PIN number on your account so I can review the options available to you. Thanks.

I do not show any local channels in Juneau available in HD. You should get ALSKA, KJUD, KTNL, KJUD2, KJUD3, KTOO2, KATH, and KTOO but all in SD on the 110 satellite. Thanks.

The locals are provided by the address and zip code on the account. If you live in WV, you cannot get the locals for Little Rock. Thanks.

Here is a link with information about the installation of a 500 + dish: http://caottimail.com/InstallationReference.pdf. A 1000 + dish can receive the 119, 110, 118.7, and 129 satellites. The 500 + cannot pickup the 129 satellite. If you are using the Hopper, you do need a switch (DPP 44)...

Please PM me your account number or this receiver number so I can review your account. All leased receivers must be returned to us. Thanks.

I submitted a trouble report to our programmers about the interference sound on this channel. Thanks.

301 receivers are obsolete but the 311, 322, and 625 are still available. These receivers can only by used in western arc installations since they are MPEG2. Eastern arc installations require MPEG4. The latest version smart card is needed with each receiver, which is normally $50 per smart...

The TV 1 32.0 remote is compatible with the Hopper w/Sling. I just spoke with our corporate department. Thanks.

I have a Hopper w/Sling and it works fine with mine. I am verifying if it is still compatible. Thanks.

Yes, I used the instructions you provided, which are the same instruction I provide customers. Thanks.

I used the instructions below and I was able to deprogram a 32.0 remote. I was able to pair that same 32.0 remote to a Hoppe w/Sling. Thanks.

Allowing the drive to reformat erases all data on the HD. Please let us know if it occurs again as the receiver should be replaced. Thanks.

When the black screen is displayed, does the banner appear when you press the Select button on the remote? Have you unplugged the HWS for 10 seconds to have the receiver reboot? Please let me know. Thanks.

The processor for the Hopper w/Sling is faster, plus it provides DVR transfers to mobile devices that the Hopper cannot. Thanks.