Recent content by rk_jg24

+11. I just moved from Oklahoma myself (BOOMER SOONER!)

They get the same info as the D* reps do...they have access to the same systems, including billing and equipment. Just because they're outsourced, doesn't mean they get different information. And they have outsourced to the Philippines.

remove the Total from the name of the packages. It's just Choice, Choice XTRA, PLUS DVR, PLUS HDDVR, and PREMIER.

Worst idea ever. Everyone calls. The calls get backed up. People wait on hold forever. People come to this forum to gripe and complain about the wait time and the CSR's. OH WAIT! THE LAST ONE ALREADY HAPPENS!

Couldn't have said it better myself

People like this make me sick.

Not all of them, believe me or not. And your wife knowing more? Heck, there's some stuff that CSR's learn here on these forums before DTV officially tells them anything.

Seriously. There's more to life than griping about tv and getting all stressed. Anyways, the CSR's were informed from higher up that today would be the day. Not some, not most...all.

What the heck is your deal? I find that offensive. Why? I have a few friends that are CSR's, and I wouldn't exactly call them stupid. So before you go off on one of your tirades, remember that. :mad: And as someone else said, I'm GLAD I'm not a CSR at D* today, because of people like you. Good day.

I'm sorry, but this "Cold War" is stupid.

you shouldn't be. The PP should be $5.99 regardless. You might wanna call them up to change it.

because it basically is...?

The way it works: Standard, DVR, and HD IRD's have a 90 day warranty period. HD-DVR's have a one year warranty. Outside of those warranties, you have to pay the $19.95 delivering and handling, and extend the contract with D*.

Geez.

HotPass? TrackPass is a service offered by NASCAR.com. Personally, I like it. Only complaint is that they don't have my driver on it enough.