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+11. I just moved from Oklahoma myself (BOOMER SOONER!)

They get the same info as the D* reps do...they have access to the same systems, including billing and equipment. Just because they're outsourced, doesn't mean they get different information. And they have outsourced to the Philippines.

remove the Total from the name of the packages. It's just Choice, Choice XTRA, PLUS DVR, PLUS HDDVR, and PREMIER.

Worst idea ever. Everyone calls. The calls get backed up. People wait on hold forever. People come to this forum to gripe and complain about the wait time and the CSR's. OH WAIT! THE LAST ONE ALREADY HAPPENS!

Couldn't have said it better myself

People like this make me sick.

Not all of them, believe me or not. And your wife knowing more? Heck, there's some stuff that CSR's learn here on these forums before DTV officially tells them anything.

Seriously. There's more to life than griping about tv and getting all stressed. Anyways, the CSR's were informed from higher up that today would be the day. Not some, not most...all.

What the heck is your deal? I find that offensive. Why? I have a few friends that are CSR's, and I wouldn't exactly call them stupid. So before you go off on one of your tirades, remember that. :mad: And as someone else said, I'm GLAD I'm not a CSR at D* today, because of people like you. Good day.

I'm sorry, but this "Cold War" is stupid.

you shouldn't be. The PP should be $5.99 regardless. You might wanna call them up to change it.

because it basically is...?

The way it works: Standard, DVR, and HD IRD's have a 90 day warranty period. HD-DVR's have a one year warranty. Outside of those warranties, you have to pay the $19.95 delivering and handling, and extend the contract with D*.

Geez.

HotPass? TrackPass is a service offered by NASCAR.com. Personally, I like it. Only complaint is that they don't have my driver on it enough.

Doesn't surprise me. Can't make everyone happy.

congrats on stereotyping. wanna say that we're all rednecks too?

not true. If you get your's from a friend, garage sale, etc., they're owned. You do need a new access card tho. Oh, and standard IRD's, bought new from D*, carry a 1 year commitment, DVR, HD, and HD-DVR are 2 years.

have you ever been able to order PPV through the remote? If so, what maybe has happened is the access card is full, and the phone line was disconnected without you knowing. Best thing to do is call customer service a call, and have them do a callback on the receiver. If this is the case, don't...

Word is that KWTV is up now.

Honestly, you can't really tell. Last year, for locals in my area, it was supposed to be Dec 2006, THEN got moved to late 2007. Then, last week, they start broadcasting KOCO(ABC) and KOKH(FOX)

sorry. I wasn't talking about the contract That part I totally understand. I was talking more along the lines of service calls in general, when something fails.

So....using your car and making the oil burn isn't your fault? And maybe I did use the wrong analogy. But the point is, there's an option so you DON'T have to pay for service calls. It's called the Protection Plan. You can complain all you want to, but there will always be a charge for a...

see, this is what really bothers me...people that always try to work the system to their favor. Contracts are contracts. Same with equipment and service calls. You dont go begging your mechanic to give you a free oil change all the time, do you?

Here's the deal...the $100 is for new customers only. Some of the electronic retail chains are misinforming customers that the rebate is for all customers, which isn't true.