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  • Users: Rockstead
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  1. R

    Canadian Cancelling my Directv Service, need advice on how to manage the return

    So I have been a loyal subscriber for 10 years, but I just can’t do the $180/month anymore and it is hard to justify because the family doesn’t watch live tv anymore, it ends up being 95% Netflix. What is the best way to proceed with the cancelation and return of equipment? Will Directv insist...
  2. R

    Could I be doing better on my monthly Directv bill? Retention plan strategy

    I’m paying a boat load for my Directv services, here is a copy of my charges, how much better could I realistically be doing with a retention type plan if I threaten to leave? Also, does anyone else have this credit showing up on your monthly bill? I just noticed it and I’m not a wireless...
  3. R

    Have Newer Directv dishes gotten any smaller?

    I’m trying to convince a friend to subscribe and they are concerned about dish size, what’s the current standard model available? Mine is a SWM SL5 from 9 years ago, what’s current today? And are there any differences?
  4. R

    I subscribe to The Premium package what will streaming offer me? Because on demand isn't that great

    I haven't looked in to it yet, but what will streaming offer me over the transmissions I receive and record from my receiver? Is the steaming done from the receiver or an App on my Apple TV or iOS device? Is there a limit to how many devices can stream simultaneously? What is the quality of...
  5. R

    NHL Center ice questions about - Will all my team's games be shown, including Playoffs? (Montreal)

    I've never subscribed but I'm interested now. I follow the Montreal Canadiens, will all of their regular season and playoff games be televised? Is there any situation in which they would not be? The season price seems reasonable, but not if I'm going to miss any games. Also, I was reading you...
  6. R

    775 on HR44 but not on HR24, not sure what to change

    I have the 775 code on just my HR44, I verified and my HR24 is working fine. I unplugged / re-plugged the power inserter, rebooted the HR44 and same thing. I'm using a 8 port switch for distribution cables to rooms, my dish is a SWM5, one wire comes down to the 8-way switch from roof. What is...
  7. R

    771/775 issues specific to Genie HR44

    I tried ignoring it but it keeps coming back. For some reason, it always happens on Sunday evenings. Only my HR44 is affected, it either shows 775 or 771, but after a reboot, the 771 becomes a 775. I have tried resetting the power to the 8 port splitter, and restarting the receiver, but...
  8. R

    Automatic HDMI switcher does not auto switch back to HR44 Genie, does yours?

    I purchased an upgrade to the very popular Kinivo HDMI automatic switcher. I bought the new 4k 5 port model K500. I placed the Genie on port 1 and it works, let's say I turn on my PS4 on port 2, it automatically switches to port 2 and PS4 shows. Here is the issue, when I turn off PS4, it...
  9. R

    Genie HR44 Series Manager stopped working properly

    It seems something has recently broke in the latest updates. Some of my previously setup Series Manager setups are not recording their shows, or if I go to series manager, I can see it is setup to record new shows but it hasn't flagged any upcoming shows and I can see a new one coming within...
  10. R

    Installer says Distribution Amp will improve reception, possibly bring in more channels?

    I had an OTA antenna installed and I want to distribute to 4+ rooms. I won't be using it for any other applications, like a cable box. My installer recommended the Electroline 4 port EDA-2400 because it provides 7db per line, but I was hoping to future proof and I saw there was the 8 port...
  11. R

    HR44 + OTA antenna, will it display channels outside my subscription?

    I'm have a local installer that does custom OTA antennas, they have a good reputation. I'm just a little confused on if I should be using this in conjunction with my HR44. I'm currently moved, so if the OTA does work with the HR44, would it be an issue that channels show up on my guide...
  12. R

    Did Directv direct Customer care email change? no Auto ticket response

    Hi, Up until very recently, you used to be able to email directvcustomercare@directv.com and it would auto generate an incident # and they would respond very quickly. I haven't received anything back, I'm wondering if the process has changed, no longer supported?
  13. R

    Never received prepaid envelope to return access cards

    I replaced my own receivers (after 5 years of use) a few months ago, and Directv said they would need my old access cards back ( never ordered PPV before). I asked then to make sure to send them to my billing address (moved), but it seems they never made it there and I've heard from other users...
  14. R

    Is H21 power supply the same as the HR23 one?

    Just curious if the power supplies in these units are interchangeable?
  15. R

    HR23 single wire 775 error, help please

    My friend has a Slimline SL3 dish, one wire directly to his HR23, no switch in between, no filters. He goes through initial setup and gets the error message 775, any advice? He doesn't need a power inserter? That's only for a switch and multiple receivers?
  16. R

    Internet / MRV setup instructions for HR44 / HR24 wired house. DECA1MR01 adapters in old install

    My current HR23s were replaced with a HR44 and 2x HR24. I kept my wired Router Cinema Connection Kit as is. I didn't re-install the DIRECTV Ethernet Coax Adapters DECA (DECA1MR01) on all the new receivers as I understand they are now built in. I just plugged in my Coax in to the satellite...
  17. R

    Are those rubber gaskets on LNB satellite ports required for a better install?

    I just received a replacement 4 port LNB and and none of the ports have those rubber gaskets around the satellite input. Should I be trying to purchase replacements before I get it installed? Does it make a difference? I suppose they are there for a reason although years ago they didn't include...
  18. R

    Difference between Different versions of SL5 LNBs and when do you need B band converters?

    I'm changing my current slimline setup because my current SL5S can only do 8 tuners and I need 9+ for the future. I'm going swap out with legacy 4 wire SL5 but I noticed people selling different versions of it, they all look the same but different serials, some of them have PIG in the name, do...
  19. R

    1 wire SWM8 setup - what changes are required for 9 tuner upgrade?

    I currently have a SWM5 slimline dish, connected by 1 wire to my SWM8 Switch (housed inside) and from there it feeds 3xHR23. I have Decas on the back of my receivers for MRV and a older style Wired CCK to apply receivers Internet for VOD. What changes are required in my configuration to move...
  20. R

    771-Signal loss on Satellite issues. Can you help me troubleshoot

    I'll be ordering new equipment soon, so I would like to deal with this issue I have. It seemed to have started this winter when there was a deep freeze and stopped when it thawed but ever since then I am experiencing 771-1Signal loss on Satellite in 1 or 2 quite often, in very light rain, or...
  21. R

    Advice needed on HR44 purchase & Setup / 721 issue and sending back receivers using “moved” address

    Maybe I should have used a few different topics but here goes: My Setup, first subscribed 2005, all purchased from ebay dealer. 3xHR23, SWM5 Dish, SWM8 Switch, Wired Decas on all Receivers for MRV, Wired Cinema Connection Kit for On Demand. 1. One of my HR23s just died, I have the upgrade...
  22. R

    HR23 won't power on, I can hear buzzing. fix or upgrade and to what?

    Few issues: 5 receiver setup, one of my HR23's won't power on but I can hear it buzzing, RBR doesn't help, power on power off neither. I'm in a moved location so I would be willing to try to repair this myself if it's a simple replacement of a common part, it's my main unit, I have so many...
  23. R

    How to restrict VOD purchases? I don't want anyone to bw able to make any

    First thing I did was go in to Parental Controls, I could only find stuff related to PPV purchasing which I set to 0 and is less of a concern since my receivers aren't plugged in to a phone jack. How do I stop kids and adults from accidently ordering on demand content (be it new or old...
  24. R

    HD Channels On Demand Broadcasting in SD and Streaming On Demand VS Downloading

    Finally added a Cinema Connection Kit to my MRV, I was so excited. First thing I do is go to my CBS HD local channel so I can catch up on some missed Survivor episodes. 1. First can anyone tell me the difference between Streaming and downloading, I mean I understand the difference but in real...
  25. R

    I need best way to get 3 x HR23 MRV setup connected to the internet with a wired solution (pics of m

    I see a lot of different answers/solutions on the web, it seems people have this setup so differently. I'm including some attachments of pics so you can see exactly what I have to make this as easy as possible. 1 pic is my swm8 switch 1 pic is the white deca adapter which has my feed...