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Thanks Chip for your replies. Once I can get everyone off the system at once I will get this done. The tech finally replied to my texts and said the next time it freezes to do a reset, but it hasn't froze up since I did a manual restart. Today I was looking at the system and it dawned on me that...

Yep, there is a red circle indicating the power port. So, the bottom-right port is going to my room with the injector, and the top-right clean connector is the new cable going to the recently added room. One of the two center-right cables are going to the HR44. So, all I would need to do is...

What do you mean by "power passing port" on the splitter? So if I remove it from my room and put it near the HR44 I will also need to re-organize the connections on the splitter accordingly? Also, when you said "IF its between the splitter and a receiver"? Isn't that the only place it could be...

Thanks, and yeah the battery is the original and only has about 10-15 minutes of backup time, without the TV on it, much less with the TV. I think you hit the age on the dot though. I have been trying to save up parts to build my own UPS for my room, but have not gotten around to it yet. There...

Yeah, the TV is plugged into one that shuts off immediately, but the DVR is plugged into one that stays on until battery gets too low. I'm going to take a look and make sure the AV unit is also attached to the bbu plug. But the TV takes too much power so I have it on a non battery protected...

Ok, then I am back to my original questions. 1. Is it normal for a HR44 to freeze up? If so, what is causing it? What should I do? Reset button like the tech suggested? 2. Can I put the power injector near the DVR and on the same UPS? 3. Should I go back to the older SWM? Or are they the same...

Wow, all good questions. Yes, I think the clients stop working, but I could be wrong. I just know my Father came out of his room and asked what was wrong with his TV. At the exact same time Mom started complaining about her TV show in the living room being frozen, and when I went into the living...

The Genie is on the APC j15. It is a power strip with conditioned battery backup. I think it is made for Media devices like DVR's, TV's and A\V Units, but I could be wrong because my little brother purchased it for the entertainment center several years ago (I did not live here at the time). Our...

Hmm, I have never heard of that before. I was always told to put your expensive equipment on a Uninterruptible Power Strip which it is on a expensive model from Best Buy right now. The previous receiver had no troubles on it as I was told all electronics perform better on conditioned power...

Hello again. We got a whole home DVR finally a week ago. Three Genie mini clients and one HR44. The tech installed a new SWiM which is much smaller than the old one that is still sitting there. Now there is one cable going from the dish to a 4-way splitter. Then 4 cables going out to each room...

OK, so the HR44 must be set to IR by default then? I thought since the RC71 remotes say RF on them that the HR44 would be set to RF by default. Oh well, none of that matters since its all working. Thanks for the info...

Yeah I spent time researching on how to make sure these remotes would work with the HR44, but after all was said and done the remotes just kept working. We did nothing, so not sure why the remotes would work with a HR21 and a HR44 in the exact same manner (unless he did something so fast that I...

Well today the install went great. They left the old units here, and when I asked them about the lease they said we owned them and to do what we want with them. I asked if I could sell them on ebay and they said do what ever we want. So, two are going on ebay and one is staying in a closet. The...

Ok, now its starting to get complicated, lol. We do not have any DVRs at this time. Recording, is only done via VHS at this time as it has been since the 1980's. We want to FINALLY do away with VHS. Two of our three HR21's seem OK, but I was under the impression the newer mini's and HR's have...

Quick question: Since there are obvious differences between these two units, wouldn't it be better to make sure you "need" at least one of the features that the HR44 provides? I was thinking of telling the tech that I must have the Integrated Wi-Fi & Optical audio output ;) (and smaller...

Hmm, OK that is why I created this thread. I did not know there were different units to order. I ordered three Genie mini's (to replace all the HR21's) and one Genie HR44 (to replace the main living room unit). We were not told there were different units with different specs, and options. One...

Crawl spaces do not bother me at all, after ten years of Comcast installing and another 5 years at Home Security system installations, there is no crawl space that bothers me, especially here in this dry state of New Mexico, its a nice and cool climate underneath. I am confused, I was told the...

Ok thanks. I will take your tips and be prepared with refreshments. I don't mind pulling cable, in fact I would prefer they let me do that because the last techs ignored my requests to not attach the cabling on the outside of the house onto our nice 20k worth of new home siding. I have 3ft of...

Hello, After 14 years with DirecTV, I just discovered today that with my Maintenance plan I am entitled to Equipment upgrades every two years. Not sure how this fact slipped by me all these years especially with the fact that one of our HR21's has been troublesome for a few years now. A couple...