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I emailed DISH because I was being billed for premium channels that were part of a promotion that I cancelled before it ended. They emailed back and told me they were added after the promotion. I called and got that squared away but afterwards I lost access to all of my HD channels and all of...

When my system was installed the installer said the hopper needed to be as close as possible to my router which is in the basement so I let him it there and the Joeys in the Living Room and Bed Room. The I discovered when trying to use PIP and some other features, they are only available on the...

I first thought this might have just been a fluke with a bad download on a program but now does this every time plus has added a new "feature". I have tried to watch a few On Demand TV shows. When I go to fast forward through commercials or segments I do not want to watch instead of fast...

Does anyone from DTV customer support monitor these forums? Here is a nightmare install story. If you ever have an install scheduled with a company called DirectSat, ask to have it assigned to someone else. The first tech they sent out said the install would not work because the cable run to...

I was switching from E to D. The D installer shows up here today and it happens to be about an inch of fresh snow on the ground. Before anything he says I have no idea where you are going to get a signal. I tell him the same place my neighbor is, out in the yard where his D dish is and near...

I want to make the move from E to D since the pricing seems to be more reasonable in order to get back the channels I want with the deals that D is offering in my area to get business back. I had an installer here yesterday and he wants to move my current pole a few feet in the yard to correct a...

I just hooked up a Terk BMS-58 Multiswitch. Everything with the sat feed is OK except when I get to the Sony HD200 box and use the Terk diplexer to hook the UHF antenna to receive HD channels. When I hook both cables to the diplexer, I get nothing. If I take one off, the other one works. I used...