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gary, Well, how about that? Doing a hard reset worked. I had done a check switch and that didn't work. Thanks for your suggestion! Problem solved.

I'm not getting any audio from channels 923-981. (I'm on the Eastern Arc.) The only satellites I'm pointing to, is 61.5, 72.7, 77 (and I don't know if 77 is active for the Atlanta market, yet or not.) It's affecting both receivers. They're still on the guide, it shows what's playing on the...

An interesting note. It would be humorous if I wasn't so put out by all of this nonsense. Dish told me someone would call me yesterday to confirm that a tech was coming today (Mon). No one called and I wanted to make sure I wasn't wasting ANOTHER day taken off from work to wait on them... I...

My DNASP numbers are lower than 241 - I don't remember what they are off-hand, but I rememeber checking that after reading some info on this forum (what a great forum). I don't subscribe to HD programming at the moment. Is WGN HD only or something? As for replacing the receivers, we have a ton...

I DO get programming on 61.5 (locals only). WGN does not come in, though (the channel info says it's on 61.5). I'm hopeful the resolution is coming in the mail sometime.

By the way, thanks for the suggestion on the ceo@dishnetwork.com, but I tried that months ago for a persistant service problem that had been unresolved and it took them nearly TWO weeks to respond to my email. They did take care of the problem, but it took WAY too long for the email to even be...

Thanks to all for the info! I have read on this forum about the new smart card requirement, that's why I asked each person I've spoken to in this whole process, which has been going on for months. From the very beginning, EVERY single person I've spoken to at Dish has been insistent that it's...

I'm in the Atlanta market. I lost line of sight to 110 and 119. Dish agreed to do an Eastern Arc install (I already have a 722 and 622). I mentioned that I believed I would need the new 3G smart cards for this to work. From several departments to the local service center here, everyone said I...

So, the recordings are not keyed to the serial number of the unit?

Thanks for the info. Mine is 206. Looks like I won't have TV until they mail them to me...

Okay, Dish is coming out to do an EA install for me. Here's my concern, though - they told me on the phone that I probably would NOT need the new G3 smart cards for my 722 and 622. I told them I didn't have smartcards in them and it requires the new cards, two different people on the phone said...

Well, I just learned something surprising. Neither my 722, nor my 622 have smart cards in them. I thought every receiver had to have one to work?

What do the new 3G smart cards look like, that work with the eastern arc? Any identifying marks/label/text on them? Thanks.

Looks like I'll have to buy the dish and LNBs from somewhere, but getting the new smart cards from Dish is what concerns me. I don't think they will send them out?

Okay, I no longer get line-of-sight at the 119 satellite. I have LOS to the EA satellites. Dish tells me I "don't qualify", because I'm in the Atlanta market. If I buy a 1000.4 dish and pay an installer to come to my house and install it, I still need the smart cards for my 722 and 622, right...

What does that mean?

Has anyone heard when Atlanta is going to be available on the Eastern Arc? Thanks.

dishcomm, We'll still need the 3G card, too, right? Thanks.

Thanks for the info. I would hate to sell it and then the buyer not be able to activate it. I've seen other used ones listed, but I don't know what is happening when the buyers try it. Maybe I'll list it with the caveat that Dish may not activate it and it could be used for replacement parts...

I have a 721 receiver I want to put on eBay, but don't know if Dish is allowing new activations on them. (I don't want to sell it to someone if they can't activate it when they receive it.) Does anyone know for sure? Thanks.

Does anyone know when the Atlanta market is supposed to be available for the Eastern Arc? I've lost line of sight to the 119 satellite and have line of sight to the 61.5/77/72.7 satellites. Thanks.

I have the 722 and 622, which I think are MPEG-4, right? This will save me from having to switch to cable.

Okay, I searched and read about Eastern Arc. Unless I'm reading it wrong, it looks like I'll be able to get the programming I currently get (DVR Advantage) on 61.5 and 72 (or 77?) Is this not correct?

I'm having line-of-sight problems on 110 and 119. A couple of Dish techs told me that everything would be mirrored on 61.5 and another satellite near it, around September. Does anyone know any more details? Thanks.

Well, my 721 is doing it again today. Constantly. Plays for a few minutes, then loses audio. Then loses signal. Signal comes back, but no audio. Change the channel and then back and audio is back - for a couple of minutes. It was working better for a week or so, but now I think it's actually...