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You are not alone. I have the same issues mostly during sporting events on my HD locals. It happened during the bucs game and the nascar race. When it happens, I changed to sat 103 and check my signals. They are as steady as they can be. I'm on my 3rd HR20. That's DTV's way of correcting the...

The option to display the caller's id on the screen is turned on but until yesterday, it would not display any information. Yesterday, for the first time, I received a message telling me subscribe to caller id which I already have with my VOIP service. All other receivers work fine and the H20...

I wish it was that easy. The alert option is turned on but it still will not display the caller's information.

You are ahead of me. My unit will not display any information while the phone is ringing. However, if I go into the calls & message menu, I can see the information on all incoming calls. The H20 worked fine on the same line. Others are reporting a message telling them to subscribe to caller...

I'm having the same problem with only one of my locals, channel 8. The local NBC affiliate, WLFA. It started last night in the middle of the Nascar race. DTV also wants to send a technician to check it out. They say it's a problem with the cable. If it ws the cable it would affect other...

The technician came and left. He did not find any problems with the lines or the dish. So he blamed it on the HR20 which according to his experience has had a high failure rate. He had me call level 2 support to request a replacement receiver. The replacement DVR should be here by Tue.

He is sheduled for this Saturday afternoon. I'll let you know what he finds.

I'm getting the same error message on line 1 or 2. Got it 3 times today. I can swap the lines going to the tuners and the problem remains on the sale tuner. Running the system test, shows signal strength on tuner 1 at 96% and tuner 2 100%. The only way to get rid of the message is by...

No audio problem here in Tampa, Fl. I'm recording the Nascar Race on TNT HD and I'm constantly flipping between our local FOX HD and the race. Jerry

DTV is aware of the problem. It's affecting the H20 and HR20. Level 2 tech support to expect a firmware upgrade later this month to correct the problem. Let's hope he is right.

Did anyone get a notice about this change? I didn't!

Please cal DTV and complain about it. I've been reporting the problem for the past 8 weeks and everytime I call, they tell me that they have no reports on the issue. How can that be??

I'm not sure it's been fixed. Channel 8 pixelates from time to time and it can get pretty bad.

Yes!

Same problem with my HD locals here in Clearwater, FL. Channel 8 pixelated a lot during Miss Universe.

I'm not sure about that. In April, I purchased an HR10-250 from a 3rd party and had to fight with DTV to list it as owned vs leased. After trying the unit for 3 days, I returned it due to it's SLOW performance. I canceled DTV service and was hit with a cancellation fee. When I called and spoke...

Call DTV and ask them for a prefix to slow down the connect speed. I have ATT Callvantage and the prefix they game me worked on the secondary calls. For the first call, I had to use my neighbors line. I can't tell you the code because I got rid of the HR10-250 after 3 days. It was painfully...

When you activate a new receiver or DVR you are adding a 1 to 2 yrs to your commitment.

That's my feeling too. I will cancel at the end of my billing cycle. DTV's SD pic looks as bad:eek: as Brighthouse analog channels. Just like you said, a bad VHS tape. While I will miss the dual tuner TIVO, I can't justified paying more money to DTV for no improvement in Pic quality. I might...

I just reactivated my Directv account to re-test the waters. On my Sony KDSR60XBR1, the picture on the Standard Definition channels appears to have a haze. It's blurry sort of like when you crankup the persistence. The receiver is a Directv Tivo Philips DSR708 and I'm using the S video...

I heard the conference and their favorite phrase was "quality customer". Too bad there was not a single reference about their declining PQ.

Check newegg. They are selling it for $398 bu be prepared to fight it out with DTV.

Release date has been pushed back towards the end of the yr according to level 2 support. Then again, this fellow was unaware of the 3lnb dish replacement(this summer) for the current 5lnb.:eek:

They want you to suspend because a suspended account will not hurt their sub numbers. If you stop service, it counts as a lost subscriber. Vurbano is right. "Do not suspend your account. Hit them with another churn number. They will not change otherwise." Besides, if you forget to call...

I don't think they do. I wanted to test the HD waters with DTV but was very apprehensive about spending $500+ for the new dish and DVR. Not to mention getting locked into a 2 yr contract. When I spoke to the CSR I specifically asked if I could try it for 30 days like my cable company and I was...