Here is my updated story (readers digest version):
The installer came today. Checked everything I has previously checked, tuner signal strengths, Sat signals, cables (even replaced a cable), no dice. I still have the Searching issue on specific channels, which I can circumvent by changing to another channel . He said you need a new box, I believe your tuner is bad (my guess, varying voltages on tuner 2). Wonderful, I said sarcastically, he said sign here, I nicely said no, not until you call Direct and state the issue (he wanted me to call). He contacted Direct thru an installer number (I guess) and remained on hold, after connecting the D*tv tech stated he needed to call another number. OK, he called and was disconnected, I said call back, and I will call as well. He called and again he was on hold, while I called CRD, I was connected right away (that was a blessing), the installer was shocked. He said should I hang up, I said not yet, wait until I get the box, I was then forwarded to Tier 2 Support and after letting her know the HR-20 was defective, she stated with trepidation, that she would ship out another box (this will be my third HR-20). I asked her are you sure, I heard that the HR-20 is on backorder, she said I should receive it within three business days. I thanked the installer for his time and signed the work order.
Hopefully, you've enjoyed my tale of woe, and I hope that this is the last HR-20 I will need. We shall see said the blind man, stay tuned.
Peace and blessings,
Azeke