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You have to call Voom to re-init the box. I think the channels you are allowed to receive are dependent on the box/card. If Voom thinks you shouldn't receive a channel you won't. I had it happen once or twice already. It won't fix itself until Voom automatically updates their database or...

This issue now happens on both of my receivers. I also disconnected one receiver and did not get a reset on the other after 2-3 hours period. But after reading about someone else comment that this occurs on single receiver setups, I'm going to connect my second receiver back up.

I'm in Dallas, so I think the new channels and SuperDMA occurred at the same time. So I wouldn't be able to isolate if it was one or the other. My previous overheating problem had me thinking, with the new encoders being applied, our hardware might be working harder in certain situations...

If anyone is at home now, try disconnecting all but one box. I believe it is due to the software improperly communicating with the switch. With two or more boxes on the switch, things are going haywire. If the switch is incorrectly configuring the circular polarization... 1) It can tune...

I see this issue on one receiver and not the other. Both are using the same software. Not sure if SuperDMA is being used on both boxes. How can you tell? I wonder if this only happens to those with multiple receivers. I had a similar issue back on my old E* equipment. It had something...

Just called Voom, they want to come out and switch out the box. As long as that works, I'll be happy.

I see this issue on one box but not on the other. It happens to occur on the one connected to my TIVO, which means I've recorded a bunch of static images. I've only seen this issue since the new channels appeared. I wonder if this only occurs on those that have multiple boxes. I had a...