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Software Version 7.33 I have had it for several days. No lockups and caller id working. I'll keep my fingures crossed. Martin21

I called Voom service for an OTA antenna upgrade and a realignment of the antenna to optimize NYC DT channels. They have agreed saying that the upgrade is to a bi-directional antenna. What are the views on bi-directional vs. my current standard one-directional Voom bat wing? Again, my focus...

Ilya and John, thanks for the help. I'll give it try. Martin21

Correction I can get into the Installer Menu but cannot access Installation Wizard. Sorry for the misinformation. Martin21

Two days' ago I tried to access the Installer Menu but could not. I have been able many times in the past including a few days' before. I have had no new software downloads. I have unplugged and rebooted twice but no help. I can get to System Settings and access other menus there, e.g...

Resolution Is it necessary to reboot before going through the steps above? Also, do the four rows of red lights on the STB need to remain on or do they just light temporarily - which is what happened when I tried this. My effort did not seem to take. Martin21