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If you are not smart enough to know that you are not losing but gaining with the black bars at the top and bottom, get some cd's from the library of old radio shows and listen to them. Then you don't have to worry about picture shape. Just my 0.20 cents (2 cents with inflation) worth.

I don't agree with watching any "yellow dog" that is in HD. SD still has enjoyable programming. I would rather watch a good show in SD than a bad one in HD. It would be nice to have one service that could provide us with the choice of what we want to watch in both worlds. There are a lot of...

I called for service call with VOOM. The VOOM rep said it would be two weeks before they could come. I called back the next day to find out who would be making the call. They gave me their number. I called them and they scheduled an immediate service call and showed up when promised. After...

I honestly thought that the people with this type of problem were planted by marketers for the other services. I still believe some of this may be true. Mine was not. There needs to be a way to discuss problems with the people making the decisions.

Resolution Wilt intervened and I received a promise in writing (e-mail) that the charge would be credited back to my account. It is a shame that customers have to go through this just to get what is right. It is also a shame that Wilt has to get involved with a matter that should have...

A reply from Wilt I received a reply from Wilt. He said he would look into it ASAP. I hope for a speedy resolution and not just false hopes. I do not want to change services again.

Why does Wilt answer some people and not others? Wilt did not reply. I will dispute the charge. I am extremely disappointed in a TV service that I thought was just what I wanted. I read the complaints in this forum with a grain of salt. Now I have eaten the whole canister.

Promised day I was told that even though I was promised the fee would be waived, the person who promised it was in error and the charge would not be reversed. The person made a mistake. This mistake cost me over $200 but that was because an employee was in error. Wilt will not answer...

Even worse I have not heard from Wilt. On 8-4 a supervisor read the notes on my account and said that on 6-25 I was promised a free installation of a second receiver. He read this from the notes on my account. Today they tell me that the escalation department said that there was no such note...

Thank you. I sent the e-mail.

It must be further than that. I can talk to Brazil.

:( VOOM told me they would waive the installation fee for my second receiver since that was the only thing that was keeping me from cancelling the other satellite service. I had them install it and cancelled my other service. VOOM charged me $200 for the installation and put it on my credit...