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    reluctant and uninformed installers

    It was on the 14th that I had received her email. I tried to respond to her email, but it came back. I then the Satellite Guys link to her that she provided and it said she wasn't taking emails. I then got a Voom email address for her from Voom and sent it out that day and when I didn't hear...
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    reluctant and uninformed installers

    OK, I took your advice and called Voom this morning. I couldn't talk with a field manager, but the csr took my complaint and put it on a form that he said he would forward to the proper person. So, I'll see what happens. There was a person from Voom who contacted me by email because of my...
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    reluctant and uninformed installers

    Voom needs to weed out these bad installers. I wonder how many of them are perfectly willing to do a shoddy Voom installation in order to eventually sell a Dish or DTV installation to the customer and make more money? Voom offers a high quality service--more hd than anybody else has to offer...
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    reluctant and uninformed installers

    I think that was the gist of it. The NBC station is 58 miles to the NE and is uhf channel 39 and the CBS station is 17 miles to the NW and is uhf channel 41. My best hope for hd ota for NBC is probably a different station in Rochester, MN, which is 66 miles to my W, but they have towers much...
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    reluctant and uninformed installers

    I had one for last Monday (14th), but I cancelled it. Not only was it the installer's attitude, but I had advice from another poster at AVS that I would need a big antenna and a rotor. The installer said pretty much the same thing and that the NBC station would interfere with the others...
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    reluctant and uninformed installers

    I do not blame Voom, although they need to get a handle on using installers who are pushing their competition instead of doing the job for Voom. I have given up on having my current antenna replaced and having to use one with an amp and a rotor and an attenuator just to receive 1 channel. My...
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    reluctant and uninformed installers

    I am trying to get NBC. Antennaweb.org is wrong about my area. When I was first looking to get Voom last May it said that my local Fox was broadcasting hd when it has only done so very recently. It also does not show NBC station WEAU in Eau Claire as being hd when it was the first one in my...
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    reluctant and uninformed installers

    I too wonder how many people he may have talked out of getting Voom. It's hard to say. That is defintely something Voom should look into. With installers like that, who needs enemies?
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    reluctant and uninformed installers

    Like I said, I think he could figure that the complaint came from me. As for getting paid, that was one of his complaints about Voom--that they only pay $42 per call and he inferred that they don't pay promptly. He was willing to get me a new antenna, but it seemed more so he could prove that...
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    reluctant and uninformed installers

    Well, back to where I started this thread, about my reluctant and uninformed installer. Yes he did try and push me towards Dish and a few days ago I received an email from a poster here (voom1215) who works for Voom and was interested in talking to me about one of my posts here and I assume it...
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    reluctant and uninformed installers

    My zip is 54603. The NBC digital is not even listed on antennaweb.org, but is receivable according to them in the downtown of my city. I am beginning to wonder if this reception downtown is as a result of antennas on top of multistoried buildings. This installer's attitude about Voom is not...
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    reluctant and uninformed installers

    When it comes to antennas, I am in no way, shape or form a do it yourselfer for crawling around on the roof and messing around. I had been informed by somebody knowledgeable in another forum that it would not be an easy task to get my missing station even though it is receivable in my area. I...
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    reluctant and uninformed installers

    My intent is to ride out Voom until the end and so last Friday I ordered Va Va Voom and I have been enjoying it even if it is costing me another $42 a month. Since Voom is going on like nothing is happening I decided to go for another antenna upgrade to get my NBC local that I don't get with my...
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    SquareShooter ota position

    I had a SquareShooter antenna upgrade about a month ago and get all of the stations I want except the NBC station which is about 50 miles away in the opposite direction from the others. My antenna was installed with it being perpendicular to the ground with the face towards the stations it is...
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    Upgraded OTA Antenna, what type & Range?

    I am in La Crosse and I was upgraded a month or so ago to a SquareShooter. I can get CBS, ABC, and PBS, but I cannot get NBC channel 13 in Eau Claire because it is in the opposite direction from my other stations. I don't know what the ultimate solution is other than to get a second antenna...
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    Upgraded OTA Antenna, what type & Range?

    I am going to be upgraded from my Winegard (don't know model #) to a SquareShooter on Tuesday. My PBS and ABC stations are about 7 miles to the SW of me and I can only consistently get the PBS station with ABC coming in sometimes. The CBS station is about 17 miles to the NW of me and doesn't...
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    VOOM Installations

    I called a VOOM csr and she is going to have Installs come out next Monday to tweak my antenna before they upgrade me. The installer spent over 30 minutes doing that yesterday to no avail. Ultimately, I am going to have to keep basic cable to get my locals, HD or not. AntennaWeb shows my...
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    VOOM Installations

    He did say Square Shooter--that was my mistake. Working 3rd shift makes install service easy, but it makes for a severe lack of sleep. The day after my install, my satellite strength is at 97 and the 2 locals I am getting are at about 60. The locals that I am not getting have a signal...
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    VOOM Installations

    my installation I had VOOM installed this afternoon and it went well. It was done by Stortz Satellite out of Canton, MN. It was done by 2 young fellas, probably in their 20's, Nick Stortz and his helper, Chris. They had it all up in about an hour and a half and this was Nick's 4th VOOM...
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    VOOM Installations

    how high is high? I am in Wisconsin at about the same latitude as Boston. My install is on Tuesday and I am worried about LOS because I have a 2 story apartment building across the street, nearly exactly to the SE of me. It would be a bummer to find out they cannot do it. There is a house 3...
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    VOOM Installations

    unprofessional installers If these installers are notorious for not being on time and they do not call, then they are unprofessional, plain and simple. Anybody can be late, but it is inexcussable not to call when you know the customer is waiting, possibly taking time off from work. Under the...
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    VOOM Installations

    So I should expect an email before the install? Would it be from VOOM or from installs? I have read that info before, but I don't know if it was from quoted material or the actual webpage.
  23. E

    VOOM Installations

    My install is on Tuesday. I have had it confirmed with both Installs and with VOOM, although I did not get the number for the installer. Installs would not give it and VOOM did not offer it and said I might be contacted, but it was not required. I am not too worried because I work 3rd shift...
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