My installer really takes the cake: He used the diaplexer module on my STB and then put my OTA into the UHF/VHF input, though I have two lines!
I was installed around 5/11/2004 in Los Angeles.
The guy that was here named was Thomas and he and I went to my roof to look over things. I already had a Weingard OTA installed on a mast. I have
a third floor condo on a three story building. I asked Thomas if he could put
the Voom dish on one of the vent pipes. (Direct TV guys had done it like
that for me, best thing-no holes) he said "oh I forget my pipe connectors
today when I left home.
I said what about attaching it to my OTA mast? He said " No, that's a bad
idea. You live close to the beach and when it gets windy, you'll lose your
satellite signal".
I left him and after 45 minutes or so he came down hooked up my STB and
called it in. The entire time (about 7 minutes) he was on hold, he
complained how terrible Voom customer service was because he had to hold and wait for them to activate my box. He told me he was late for dinner and left. He took with him all the cables. DVI, etc.
As I could never get my local channel 13.1 KCOP - Dodgers, I asked on
Satellite Guys how to check my OTA signal strength. Found out it was 29-30.
Thinking it must be my OTA. I paid a local company to look at it. They had
no idea. I went up on my roof and moved my Weingard. No rise in signal. I
then noticed the installer Thomas had in fact installed the Voom dish to my mast and guess
what? When the winds blow hard here, I lose my Voom signal!
I then looked at the back of my STB and low and behold he had installed the
diplexer module, put the Voom sat cable into that and put my OTA cable (yes, separate cables) into the UHF/VHF coaxial input. I pulled out the module
properly hooked in the two cable-and now my OTA signal power was 29-30 and now is 75-80!!!
I was installed around 5/11/2004 in Los Angeles.
The guy that was here named was Thomas and he and I went to my roof to look over things. I already had a Weingard OTA installed on a mast. I have
a third floor condo on a three story building. I asked Thomas if he could put
the Voom dish on one of the vent pipes. (Direct TV guys had done it like
that for me, best thing-no holes) he said "oh I forget my pipe connectors
today when I left home.
I said what about attaching it to my OTA mast? He said " No, that's a bad
idea. You live close to the beach and when it gets windy, you'll lose your
satellite signal".
I left him and after 45 minutes or so he came down hooked up my STB and
called it in. The entire time (about 7 minutes) he was on hold, he
complained how terrible Voom customer service was because he had to hold and wait for them to activate my box. He told me he was late for dinner and left. He took with him all the cables. DVI, etc.
As I could never get my local channel 13.1 KCOP - Dodgers, I asked on
Satellite Guys how to check my OTA signal strength. Found out it was 29-30.
Thinking it must be my OTA. I paid a local company to look at it. They had
no idea. I went up on my roof and moved my Weingard. No rise in signal. I
then noticed the installer Thomas had in fact installed the Voom dish to my mast and guess
what? When the winds blow hard here, I lose my Voom signal!
I then looked at the back of my STB and low and behold he had installed the
diplexer module, put the Voom sat cable into that and put my OTA cable (yes, separate cables) into the UHF/VHF coaxial input. I pulled out the module
properly hooked in the two cable-and now my OTA signal power was 29-30 and now is 75-80!!!