Audio sync on ESPN-HD

[primetimeguy]

Anyone else notice slight audio sync issues on ESPN the last week or two. I haven't spent much time watching TV the past couple weeks, but noticed it a while back. Watching tonight it was still there, on multiple receivers. I'm on WA.

 

[lparsons21]

I'm on the EA and haven't seen any audio sync problem. I watched the US Open and Friday Night Fights and when they had the yakker on screen talking, the sync was fine. Of course the on course and ring shots don't show much of the yakkers...

 

[zippyfrog]

Anyone else notice slight audio sync issues on ESPN the last week or two. I haven't spent much time watching TV the past couple weeks, but noticed it a while back. Watching tonight it was still there, on multiple receivers. I'm on WA.

Yes! I definitely noticed the audio synch issues. Some times are worst than others. For one of the baseball games, the ball would already be in the catchers mit before you heard it hit the mit. Less than a second, but definitely annoying. Same thing with Around the Horn earlier in the week - someone would be talking and the audio synch was off. But it was fine on the SD channel. And yes, I am on WA as well.

 

[Tampa8]

Yes, and on the EA. and has been ever since they went to no SD. I don't know why that would be related, but it definitely happened then. Very noticeable on Around the Horn and Pardon the Interruption. Thought my audio receiver needed adjustment, but found no problem on any other channels.

 

[primetimeguy]

Yes, and on the EA. and has been ever since they went to no SD. I don't know why that would be related, but it definitely happened then. Very noticeable on Around the Horn and Pardon the Interruption. Thought my audio receiver needed adjustment, but found no problem on any other channels.

Good point, that does appear to be about the time it started.

 

[Jim5506]

I noticed a little audio synch off this AM but worse than that, I am also experiencing audio and video dropouts several times a minute on ESPNHD off 110.

 

[primetimeguy]

Still an issue, can we get one of the DIRT members to investigate?

 

[Tampa8]

I can tell you it is most likely an ESPN problem, same problem on PTI on Charter when I am at work.

 

[MattG@DISH]

Is it constantly out of sync? Or is it intermittent?

I'll see what I can find out.

 

[primetimeguy]

Yes, all the time.

 

[MattG@DISH]

Thanks for the info. I'll send it up the chain

 

[MattG@DISH]

I sent up the info, and this had been reported before a few times before. Uplink was unable to confirm the issue, but we're having them double check.

 

[CubsWin]

ESPN HD audio sync was really bad tonight on the NBA Draft.

 

[Tampa8]

Tell "uplink" to turn on a TV and watch ESPN. That's all the proof they need......

But as I posted, this is not a Dish issue, was also terrible yesterday on Charter cable.

 

[MattG@DISH]

They found an intermittent AV sync issue with the different ESPN's. We are currently working with the provider to see if we can figure out what is causing this.

Thanks for reporting the issue everyone

 

[Willh699]

translation, the problems aren't coming from Dish's end, it's coming from Bristol, CT.

 

[primetimeguy]

They found an intermittent AV sync issue with the different ESPN's. We are currently working with the provider to see if we can figure out what is causing this.

Thanks for reporting the issue everyone

Awesome thanks for investigating the issue.

 

[MattG@DISH]

Awesome thanks for investigating the issue.

I just escalated it. Everyone can thank Erin and the uplink guys for taking a deeper look into things

 

[primetimeguy]

Back from a couple weeks of work travel and tuned to ESPN for a bit of Baseball Tonight. Things are still out of sync slightly. Audio is leading the video.

 

[MattG@DISH]

The provider has escalated this to their hardware vendor and they are hoping to have a potential software update in the next couple of weeks