Contacting DIRT

No guide data past Friday night, 9-15-2017 !!!!

There's a thread just started a couple hours ago regarding this.
"Hopper 3 - Guide only goes out 2 days as of tonight"

But it affects more than just the Hopper.

Please look into this ASAP so people don't miss any recordings.
Thank you.
 
A reminder, this thread is intended for HOW to contact Dirt, (Days, times, who, etc), It is not a issue bulletin board for them, not to mention they are operating at a skeleton crew level for the time being.
 
A reminder, this thread is intended for HOW to contact Dirt, (Days, times, who, etc), It is not a issue bulletin board for them, not to mention they are operating at a skeleton crew level for the time being.
I suggested in another thread, that since this thread has become so cluttered, not to mention horribly outdated, it would be better to just start a new sticky thread to replace this one.
I came up with a better idea. Instead of posting the schedule in the existing thread, it would be less cluttered to just start a new thread with the new schedule. Suggested thread title: "Contacting DIRT - new schedule info (updated mm/dd/yy)" ***
***change the date in the thread title each time a new schedule is posted
 
I'm already missing a recording from last night that was on an OTA sub-channel.
All my OTA sub-channels have no data.

I noticed Thursday AM that my guide data for OTA was missing. It was back later in the day but that may have contributed to missingva recording.
 
I have full 9-day guide data now. On Wednesday, I noticed only a 2-day guide, but I thought that was because I had just got my power back from Hurricane Irma after it being off for two days.
 
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I need to speak to a DIRT member. I just tried to upgrade to a Hopper from my 722k and they wanted to raise my bill by either $95 or $10 per month. They said it had something to do w/the type of acct I had. My brother just switched and wasn't charged anything like that. In fact he is pay less per month.
That's a one time tech fee. $95 withoht the proplan or $10 with. Although with, it would raise your rates $9 per month.
 
That's a one time tech fee. $95 withoht the proplan or $10 with. Although with, it would raise your rates $9 per month.
Okay, I'll bite. Assuming a grandfathered $7 per month DVR fee, the $15 per month Hopper DVR fee would be an increase of $8 per month. Where does the other $1 per month increase come from?
 
Hello

Installed today but had an issue. Ordered Joey 4K and Hopper3, wife had to stay at house for install (she rocks!). Called me when they failed Hopper 3 check came onsite with hopper with sling and Joey 1? After telling them what I ordered they had on truck but would be a change order.

Problem is they proceeded when I got home wife stated it was $100 upgrade fee? Not happy, this was my selection on the site to begin with. Possible DIRT can help getting the $100 credited? Kind of feeling bait and switch.

Installer also didn’t run cable as was asked. Pissed but I can overlook. But the up-charge is crap when this is what I selected from the start.

Help Please
 
Hello

Installed today but had an issue. Ordered Joey 4K and Hopper3, wife had to stay at house for install (she rocks!). Called me when they failed Hopper 3 check came onsite with hopper with sling and Joey 1? After telling them what I ordered they had on truck but would be a change order.

Problem is they proceeded when I got home wife stated it was $100 upgrade fee? Not happy, this was my selection on the site to begin with. Possible DIRT can help getting the $100 credited? Kind of feeling bait and switch.

Installer also didn’t run cable as was asked. Pissed but I can overlook. But the up-charge is crap when this is what I selected from the start.

Help Please
Again, this is not a Dirt bulletin board. It is HOW to contact them, which is looking for helpers on line in RED. Matt G should be on duty today. They can also be found via Facebook.
 

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