Heres the deal, if your a retailer doing telemarketing your susposed to use a company called "Possible Now" to scrub all your leads to make sure they are not on any state, national or local do not call list. Possible now charges the retailers a fee to do this, and the way it works is that once Possible Now scrubs out all the numbers they give you a list of good numbers to call. If you call a number on the list that possible now sent you back as "Clean" and it was on a do not call list, then its Possible Now's problem to deal with any potential violation.
The issue is that using Possible Now, and other lead scrubbing services is not cheap and can add a significant cost per sale, so there are bad retailers out there who continue to violate the rules and not properly scrub their leads.
But believe me when I say this that Dish takes every DNC complaint seriously, and they do take action when they can identify the retailer making the calls that are in violation.
Im sure Dish does some telemarketing in their direct sales department, but I can almost bet you that they are 100% compliant and are using Possible now...
But why should Dish settle with the FTC when it was not them making the calls directly? The case is very simple, the FTC has to prove that DISH Network is making these calls and identify the source of the calls. Once the source of the calls has been identified by the FTC, Dish Network can identify the retailer and the FTC can go after the retailer directly.
Now on the other hand, Dish has policies in place for telemarketing in addition they have terminated retailers that do not follow their policies and procedures.
With all that said, I hear people complain all the time that they get these calls several times per day, and I used to get them also. Ever since I put my name on the national do not call list, I don't get them at my house anymore, nor do I get them at work