First off Jimbo, ALL the calling I did, really, all the calling I did, equals one single call today. I'm not sure why you felt the need to blast me with such a rude and condescending response. Why do you say I was not patient enough?I waited the suggested 48 hours to see if the guide would populate itself. I've been around here for over 15 years and always try to learn from others experiences, especially since I've been away from Directv fo 8 years or so. I have always come here to Satellite Guys for Dish and Directv problems to be solved before I call anyone and I did wait the suggested 48 hours before I called Directv. As I mentioned, after 48 hours there was no difference in my guide. If you read what I said then you'll see the receiver test did detect an error in my set up, which answers your question as to why I asked her to do something to my receiver in the first place and I even gave you the error number. Now Directv wants to send out another tech to fix the guide problem. According to Directv my guide it will not populate until the error problem is fixed. FYI, when I said "what a joke", I was referring to the way the conversation with the rep evolved, and the fact that my service call request has been sent to another department apparently because I've had a recent service call within the last 30 days. Doesn't matter that that service call was to replace faulty equipment and that the latest tech found that the original Costco related installer made several mistakes which he in turn fixed.
Sorry guy,
I didn't mean to be that harsh ...
My point was that everything you've been told here is the same you were told by D*.
I do not do D* installs professionally, but there are guys here, Texasbrit and others that do are trying to help you the best they can without being there.
As for the guide, this happened on another recvr years ago, but I don't remember what the answer was.
Your using the 3 lnb set up so the guide has to be getting to you as it comes off one of the ones your seeing now.
It was the 101, but now with the newer stuff they may have changed it to one of the HD sats, Tex would know better than me.
I have had the issue your having (not with a 54 mind you) and its just a case of being patient ... if your a week out, you'd think that would be sufficient till the rest does populate as you can make sure all your stuff is set up to record for the next week.
It Will finish populating if you don't keep resetting it.