HDMI Took a Dump

[chrisb83]

I have a VIP-622. Turned my dish on and there was no picture. Had sound but no picture. After about an hour messing around, found out my HDMI was not working. Is this a odd or has this happened to anyone else? Thank god for DHPP!!!!

 

[voripteth]

I had the same thing happen. I believe the HDMI port on the 622 units is extremely fragile. Any chance you bumped the cable on the back of the DVR recently? In my case I had a pet go behind my entertainment center and knock the cable.

The bad news is it was a hardware failure. I ended up going for the 722 upgrade to 'fix' the issue. I wanted more storage space anyway.

 

[Poke]

You should give Dish a call and I would think they could send you a replacement for bad HDMI port..

 

[peterson40]

VERY Common... Had it happen on 3 of my 622s until I upgraded to the 722... Have not had a problem since... Call Dish get a replacement.

 

[8bitbytes]

I have a VIP-622. Turned my dish on and there was no picture. Had sound but no picture. After about an hour messing around, found out my HDMI was not working. Is this a odd or has this happened to anyone else? Thank god for DHPP!!!!

Surface mounted HDMI jack on the 622. Very fragile. When you get your replacement, ziptie/anchor your cable so there is NO pressure on the jack from the cable AT ALL. I ziptied mine from day one and have had no problems for over a year now.

 

[chrisb83]

Thanks guys. I did pull out the 622 to clean it off from dust and when I put it back it didn't work. After hearing you guys I see that there is a problem on there end. I have DHPP and there sending me a new one. I did lose my recordings. Ohh well... I'll live

 

[KAB]

I did lose my recordings. Ohh well... I'll live

Not it you get an external HD and activate your account for it. You can dump them back to your new receiver or just keep them there.

 

[Peter Parker]

Surface mounted HDMI jack on the 622. Very fragile. When you get your replacement, ziptie/anchor your cable so there is NO pressure on the jack from the cable AT ALL. I ziptied mine from day one and have had no problems for over a year now.

What do you mean by this?

 

[chrisb83]

Not it you get an external HD and activate your account for it. You can dump them back to your new receiver or just keep them there.

I have that but I had some recordings on the 622. no biggie

 

[KAB]

I have that but I had some recordings on the 622. no biggie

So, why can't you dump them over? You still have it, yes? HDMI has nothing to do with it. You can get picture back with component cables or S-video. Or am I missing something?

 

[chrisb83]

Your not missing anything. Just didn't want to do it. It was family guy and CSI......The important stuff I already saved on my external hard drive.

 

[topcat0399]

received word from DNS today at our shop that there is an issue with software causing strange problems with HDMI with audio/and or video on 722's. Instructions are to do front panel resets and not RA the recievers. A software fix will be coming soon.

 

[Tom Bombadil]

We had a long running thread in the Dish HD forum about broken HDMI connections. Ran some surveys and they indicated that around 50%-60% of all HDMI connectors broke within 6 months.

The key is not put any undue pressure on it, especially downward pressure. So if you have a cable hanging from it, especially a heavy cable, and you move your 211 or 622 around a lot, or tug on the cable occasionally or remove/re-install your cable, odds are that it will break.

Haven't heard anything about 722 HDMI failures, but unless they changed how the connector is assembled, then it will also have the same problems as the 622 & 211.

 

[ped832]

Has anyone seen a similar issue with the 622 where the picture just goes black momentarily (no sound either) and then comes back? Does this every several minutes. Several techs from our office have been out on this one. Receiver replaced once, HDMI cable also replaced. Same issue between 2 receivers seems to weird for me. Mitsubishi HD tv. Any ideas?

 

[kb7oeb]

Mine is broken too, I haven't done anything about it since the component looks better on my tv.

 

[Charles Fairhurst]

I moved up to the 722 also and still no a/v. I have my 722 connected via hdmi to a 2004 mits wd52525 tv. I had 4/622's and didn't work with any of those either.

 

[Charise]

I have a VIP-622. Turned my dish on and there was no picture. Had sound but no picture.

Do you have optical for audio or another source? If HDMI was still transmitting audio, the problem may not have been your HDMI.