First of all what some of the posters are missing is that you have a combination radio/ directional antenna mounted on the outside of your building so your ISP will have to connect an external antenna to your radio to increase the signal gain.
Before going this route I would test my connection by by-passing both my routers. If this works then you know the problem is your internal network.
My internet service is delivered by Wi-Fi and my ISP recommends only certain brands of equipment and nothing using the N band. It is easier to change your router for $50 - $80 than end up tearing your hair out fighting balky equipment.
If it is your your network the problem is probably that either your radio, router 1 or router 2 are assigning internal IP addresses. If this is happening confusion results and you loose your connection to the internet. You won't be able to get back onto the internet until you release and renew all your IP addresses.
Finally to improve my reliability I have my radio and routers all powered through a UPS so the numerous power glitches we have in the USVI don't scramble my service.
Hope this helps. If your problems are network related you may want to hire a network pro to help you program your routers.
Jim
Jim
Thank you,
Service has improved 1000% since 10/15, we have had 1 morning that had a 20 minutes signal loss. This was on their end and all has been good since. All the disconnects anywhere from 10 to 20 a day have stopped completely. I installed a UPS quite a while back due to instructions from server looking for a way to eliminate problems (that did not work) The extra length of tower was the big problem solver, wish I had done it 2 yrs ago on original install. The equipment I'm using on a backup PC there is Linksys BEFSR41 router. The main PC there is a Dlink DES 1105 router. Any suggestions, but please dumb it down for me. Not brightest bulb in the box.